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Membership Service Desk

3 months ago

Newington, Connecticut, United States Healthtrax Full time
Healthtrax Fitness & Wellness is seeking a Membership Service Desk Associate to join their team:

  • Warmly greet and support members with sign-in and inquiries about memberships
  • Offer facility tours and details on services and programs
  • Handle membership sales, renewals, and billing inquiries accurately
  • Ensure precise member records management and address billing inquiries
  • Respond promptly to phone and email queries
  • Deliver outstanding customer service and effectively resolve member issues