Fitness Center Receptionist
3 weeks ago
Job Summary:
The Service Desk Receptionist is a key member of our team, providing exceptional customer service and support to our members. As the first point of contact for our customers, you will be responsible for creating a welcoming and friendly atmosphere, ensuring that every interaction is positive and memorable.
Key Responsibilities:
- Provide immediate, efficient, and friendly customer service in person or over the phone
- Assist with membership sales and promotions
- Perform general maintenance and cleaning of the reception area, member lounge, and other areas as needed
- Monitor and maintain the cleanliness and organization of the Service Desk area
- Assist with towel laundry upkeep and other tasks as assigned
- Stay up-to-date on all center programs and services, and promote them to members
- Work effectively in a fast-paced, results-oriented environment
- Demonstrate a commitment to fitness and wellness, and a willingness to learn and grow with our company
Requirements:
- Previous experience in customer service, preferably in a fitness or wellness environment
- Ability to work in a team environment and provide excellent customer service
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Flexibility to work a variety of shifts, including weekends and holidays
About Us:
Healthtrax Fitness & Wellness is a leading provider of fitness and wellness solutions for individuals and employers. We are committed to helping our members achieve their health and wellness goals, and we are seeking a highly motivated and customer-focused individual to join our team.
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