Fitness Center Customer Service Representative

1 week ago


Newington, Connecticut, United States Healthtrax Fitness & Wellness Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Service Desk Receptionist at Healthtrax Fitness & Wellness. As the first point of contact for our members, you will play a critical role in providing exceptional customer service and ensuring a positive experience for all who visit our centers.

Key Responsibilities
  • Provide immediate, efficient, and friendly customer service to members and guests in person or over the phone.
  • Assist with general maintenance and cleaning of the reception area, member lounge, and other areas of the center.
  • Promote and share information about our center programs and services with members and guests.
  • Work effectively in a fast-paced environment, handling multiple tasks and responsibilities with a high level of accuracy and attention to detail.
  • Collaborate with other team members to achieve business objectives and provide exceptional customer service.
Requirements
  • Previous experience in customer service, preferably in a fitness or wellness environment.
  • Ability to learn or do membership sales.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced, results-oriented environment and adapt to changing priorities and deadlines.
  • Commitment to fitness and wellness, with a passion for helping others achieve their health and wellness goals.
What We Offer

As a Service Desk Receptionist at Healthtrax Fitness & Wellness, you will have the opportunity to work in a dynamic and supportive environment, with a team of professionals who are passionate about fitness and customer service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Flexible scheduling is available, with hours varying by center. If you are a motivated and customer-focused individual who is passionate about fitness and customer service, we encourage you to apply for this exciting opportunity.



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