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Membership Service Representative

2 months ago

Newington, Connecticut, United States Healthtrax Fitness & Wellness Full time

Healthtrax Fitness & Wellness - Job Overview

As a Membership Service Desk Associate at Healthtrax Fitness & Wellness, you will be responsible for providing exceptional customer service to our members. Your primary duties will include:

* Greeting and assisting members with sign-in and membership inquiries
* Conducting facility tours and providing information on services and programs
* Processing membership sales and renewals
* Maintaining accurate member records and handling billing inquiries
* Responding to phone and email inquiries in a timely manner

Key Responsibilities:

* Provide exceptional customer service and resolve member concerns
* Maintain a clean and organized workspace
* Collaborate with other team members to achieve departmental goals

Requirements:

* High school diploma or equivalent required
* Previous customer service experience preferred

What We Offer:

* Competitive hourly rate
* Opportunities for professional growth and development
* A dynamic and supportive work environment

If you are a motivated and customer-focused individual who is passionate about health and wellness, we encourage you to apply for this exciting opportunity.