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Commercial Collection Representative

4 months ago

Irving, Texas, United States Wells Fargo Full time

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do.

We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:
Wells Fargo is seeking a Commercial Collections Representative in Commercial Banking Operations. Learn more about the career areas and lines of business at

In this role, you will:

  • Support, review, and negotiate a medium to high risk portfolio consisting of more complex delinquent loans of high level collateralized accounts which require special handling and research
  • Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans
  • Review account equity to determine loss projections
  • Monitor portfolio for policy compliance and adherence to risk ratings
  • Assist in the training of entry level staff
  • Participate in conducting issue specific training in conjunction with Manager
  • Utilize a high degree of knowledge and understanding of company polices and procedures and execute without issue
  • Lead by example, handle core assignments effectively while taking on additional responsibilities
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders
  • Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

  • 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Support, review, and negotiate a medium to high risk portfolio consisting of more complex delinquent loans of high level collateralized accounts which require special handling and research
  • Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans
  • Review account equity to determine loss projections
  • Monitor portfolio for policy compliance and adherence to risk ratings
  • Assist in the training of entry level staff
  • Participate in conducting issue specific training in conjunction with Manager
  • Utilize a high degree of knowledge and understanding of company polices and procedures and execute without issue
  • Lead by example, handle core assignments effectively while taking on additional responsibilities
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders
  • Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Job Expectations:

  • This position currently offers a hybrid work schedule
  • Ability to work additional hours as needed

Location:

  • 5000 Riverside Rd., Irving, Texas

Other details:

  • Position location listed above.
  • Relocation assistance is not available for this position.
  • Visa Sponsorship not available for this position
Pay Range

$ $33.51

Benefits


Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future.

Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

  • 401(k) Plan
  • Paid Time Off
  • Parental Leave
  • Critical Caregiving Leave
  • Discounts and Savings
  • Health Benefits
  • Commuter Benefits
  • Tuition Reimbursement
  • Scholarships for dependent children
  • Adoption Reimbursement

Posting End Date:
15 May 2024

  • Job posting may come down early due to volume of applicants.
We Value Diversity


At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.


Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.


Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.