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Patient Financial Representative Senior
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Irving, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Representative Senior plays a vital role in ensuring the efficient and timely resolution of patient accounts at Christus Health. This position requires strong communication and problem-solving skills to effectively interact with internal and external customers, including patients, payors, and healthcare providers.Key...
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Irving, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Representative Senior plays a critical role in ensuring the efficient and timely resolution of patient accounts at Christus Health. This position is responsible for performing revenue cycle functions, collecting and providing patient and payor information, and responding to account inquiries. The ideal candidate will possess...
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Irving, Texas, United States Christus Health Full timeJob Summary:The Patient Financial Representative Senior is responsible for ensuring account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts. This role works in a cooperative team environment to provide value to internal and external customers.Key Responsibilities:Performs Revenue Cycle functions in a manner that...
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Irving, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Representative Senior plays a vital role in the Revenue Cycle division of Christus Health, ensuring timely and efficient account resolution and reconciliation of outstanding balances for patient accounts. This position works collaboratively with a team to provide value to internal and external customers, adhering to the...
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Patient Financial Representative Senior
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Irving, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Representative Senior is responsible for ensuring account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts. This role works in a cooperative team environment to provide value to internal and external customers.ResponsibilitiesMeet expectations of the applicable OneCHRISTUS...
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Irving, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Representative Senior is responsible for ensuring account resolution and reconciliation of outstanding balances for Christus Health patient accounts. This role works in a cooperative team environment to provide value to internal and external customers.Key ResponsibilitiesMeet expectations of the applicable OneCHRISTUS...
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Irving, Texas, United States Christus Health Full timeJob Summary:We are seeking a highly skilled Patient Financial Representative Senior to join our team at Christus Health. As a key member of our Revenue Cycle division, you will be responsible for ensuring timely and efficient account resolution and reconciliation of outstanding balances for our patients.Key Responsibilities:Meet or exceed CHRISTUS Health's...
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Patient Financial Representative Senior
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Irving, Texas, United States Christus Health Full timeJob Summary:The Patient Financial Representative Senior is responsible for ensuring timely and efficient resolution of outstanding patient accounts at CHRISTUS Health. This role works in a cooperative team environment to provide value to internal and external customers, adhering to the highest standards of ethical and moral conduct.Key...
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Irving, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Representative Senior Commercial Collector is responsible for ensuring timely and efficient resolution of outstanding patient accounts at CHRISTUS Health. This role requires a strong working knowledge of revenue cycle functions, payor regulations, and effective communication skills to resolve account inquiries and collect...
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Patient Financial Representative Senior
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Irving, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Representative Senior - Commercial Collector is responsible for ensuring timely and efficient resolution of outstanding patient accounts for CHRISTUS Health. This role works in a collaborative team environment to provide value to internal and external customers.Key ResponsibilitiesCollect balances due from payors, ensuring...
Patient Financial Representative Senior
2 months ago
The Senior Patient Financial Representative - Commercial Collector is responsible for ensuring timely and efficient resolution of outstanding patient accounts for CHRISTUS Health. This role works in a collaborative team environment to provide value to internal and external customers.
Key Responsibilities- Revenue Cycle Functions: Perform revenue cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics.
- Quality and Productivity Standards: Ensure PFS departmental quality and productivity standards are met.
- Account Resolution: Collect and provide patient and payor information to facilitate account resolution.
- Customer Communication: Respond to all types of account inquiries through written, verbal, or electronic correspondence.
- Payor Knowledge: Maintain payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers.
- Communication Skills: Responsible for professional and effective written and verbal communication with both internal and external customers to resolve outstanding questions for account resolution.
- Regulatory Compliance: Compliant with all CHRISTUS Health, payer, and government regulations.
- Coding Knowledge: Exhibits a strong working knowledge of CPT, HCPCS, and ICD-10 coding regulations and guidelines.
- Documentation: Appropriately documents patient accounting host system or other systems utilized by PFS in accordance with policy and procedures.
- Collect Balances: Collect balances due from payors ensuring proper reimbursement for all services.
- Denial Resolution: Identifies and forwards proper account denial information to the designated departmental liaison and dedicates efforts to ensure proper denial resolution and timely turnaround.
- Collection Requirements: Maintain an active knowledge of all collection requirements by payors.
- Collector Queue: Works collector queue daily utilizing appropriate collection system and reports.
- Bill Forms and Filing: Demonstrates knowledge of standard bill forms and filing requirements.
- Underpayments and Credit Balances: Identify and resolve underpayments and credit balances with the appropriate follow-up activities within payor timely guidelines.
- Trend Identification: Identify and communicate trends impacting account resolution.
- Experience: Prefer minimum of 2 years' experience with insurance billing, collections, payment, and reimbursement verification and/or refunds.
- Communication Skills: Professional and effective written and verbal communication required.
- Environment: Experience working within a multi-facility hospital business office environment preferred.
- Education: College education, previous insurance company claims experience, and/or health care billing trade school education may be considered in lieu of formal hospital experience.
- UB-04 and HCFA 1500: Experience working within patient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred.
