Customer Service Representative

22 hours ago


Irving, Texas, United States Pinnacle Propane Full time
About the Role

Pinnacle Propane is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our commercial sales and service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Communication: Effectively communicate with customers, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Analyze and resolve customer complaints and issues in a fair and timely manner.
  • Administrative Tasks: Perform administrative duties, such as data entry, record-keeping, and reporting.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of customer service experience in a commercial sales and service environment.
  • Skills: Excellent communication and problem-solving skills, proficiency in Microsoft Office Suite, and ability to work in a fast-paced environment.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Team Environment: A collaborative and supportive team environment.


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