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Credit Account Representative

2 months ago

Irving, Texas, United States MATHESON Full time
Job Summary

MATHESON is seeking a highly skilled Credit Representative to join our team. As a Credit Representative, you will be responsible for managing customer accounts, collecting payments, and maintaining accurate credit files.

Key Responsibilities
  • Utilize judgment in scheduling collection and follow-ups on delinquent accounts.
  • Maintain detailed, neat, and accurate credit files.
  • Respond to all customer inquiries and resolve payment discrepancies and disputed billings.
  • Apply payments to customer accounts and review credit worthiness of existing customers.
  • Recommend changes in extension or reduction of credit and plan and organize own work schedule under general supervision.
  • Accept, authorize and apply credit card payments and transactions with confidential and accurate application.
  • Responsible for obtaining payments from delinquent customers and accurately apply payments, making adjustments to reflect any payment discrepancy.
  • Prepare summarization of accounts for upper management and refer unusual problems to Supervisor and Site manager.
Requirements
  • High School education.
  • Bookkeeping & typing minimum 50 WPM.
  • Ten key by touch.
  • Knowledge of AS400 or hot key based systems.
  • Ability to work independently and under some pressure to meet deadlines.
  • Computer/CRT experience, one/two years A/R and/or collection experience.
  • Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E-mail).
  • Excellent written communication skills.
  • Excellent customer service skills and ability to establish and manage customer relationships.
  • Excellent telephone communications skills.
  • Excellent organizational skills and attention to detail.
Equal Opportunity Employer

MATHESON is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.