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Account Manager

2 months ago

Santa Monica, United States teamworkonline Full time
Confirmed360 is the premier luxury entertainment concierge service, specializing in creating unforgettable, tailor-made experiences in sports, music, and live events. We eliminate the hassle of VIP event booking, offering seamless access to the most sought-after events. With exclusive partnerships with top sports franchises like the Los Angeles Rams, Golden State Warriors, Seattle Seahawks, Washington Wizards, and Phoenix Suns, as well as global superstars like Usher, Lady Gaga, BTS, and Kane Brown, Confirmed360 sets itself apart in the experience world, offering unparalleled access
We're looking to hire skilled Account Managers located in the Los Angeles area, who ideally have a background in the luxury space. Duties include identifying business opportunities, setting up calls and meetings with potential clients, building a network to grow prospect lists, marketing of products/services, preparing and delivering quotes for products/services, negotiating and closing deals, handling fulfillment and providing excellent customer service.
Your Responsibilities
  • Continuously building prospect lists by initiating phone discussions and establishing relationships;
  • Conducting research by contacting corporations and HNWIs to develop and update the Salesforce database by qualifying names, titles and contact details;
  • Setting up phone call meetings with qualified prospects;
  • Feeding and growing database with customer relevant information building up a richer profile to understand clients’ needs;
  • Handling incoming inquiries by prospective customers.
  • Maintain continued customer contact post-sale to ensure efficient and effective account management;
  • Ensure that the customer experience is as stated during the sales process to ensure customers’ requests are dealt with in a timely fashion.

Required Skills, Qualifications, and Experience
  • Seeking candidates with a minimum of a Bachelor's degree;
  • The ideal candidate will have an established network of High Net Worth Individuals and an appropriate communication style for liaising with executive level;
  • Experience developing prospect lists and initiating the sales process;
  • Demonstrates outstanding service and customer oriented behavior;
  • Strong financial and business acumen;
  • Prior experience in the entertainment industry and fluency in additional languages will be beneficial, but isn't essential.

Benefits
  • Competitive on-target earnings and commission structure.
  • Healthcare, Dental & Vision (Company contribution provided).
  • Generous PTO plan with Work Wherever days allotted.
  • Company sponsored team-building experiences (in the past have included Disneyland, Top Golf, concerts/sporting events, etc)
  • Weekly catered lunches
  • Paid parking and a fully-stocked kitchen with snacks and drinks provided.
  • Be part of a fast-paced, highly entrepreneurial, rapidly growing entertainment agency. Help shape the future of the events concierge space.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.