Director, Ticket Sales
3 weeks ago
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Diamond Baseball Holdings The Birmingham Barons joined Diamond Baseball Holdings in September of 2023. Diamond Baseball Holdings (DBH) was formed in 2021 to support, promote, and enhance Minor League Baseball through professional management, best practices, innovation, and investment. Â
Position Overview: Â The Birmingham Barons are seeking a highly motivated, well-organized, results-oriented sales professional that will be instrumental in building the ticketing strategy from the ground up and creating the foundation to surpass short-term and long-term ticket revenue goals, attendance goals and retention goals. The Director, Ticket Sales will report to and collaborate with the General Manager. Â Â Job Duties and Responsibilities:Â
- Assist in developing, implementing, and executing the short-term and long-term ticket sales strategies of the organizationÂ
- Actively sell and maintain a healthy book of ticket sales businessÂ
- Identify, recruit, hire, train and lead a sales team to build a dynamic sales environment that will exceed the sales goals of the organizationÂ
- Evaluate the daily activities of the sales team and provide regular feedback, training, coaching and leadership during weekly reviewsÂ
- Provide guidance on the sales process with every team member, including assistance with prospecting, qualifying potential clients, presenting solutions and hosting consistent meetings with everyone on a regular basisÂ
- Regularly measure the effectiveness of the organizationâs various sales campaigns and offerings and provide recommendations for further improvementÂ
- Cultivate strong relationships within the community that will encourage tickets sales and build a sales pipelineÂ
- Utilize feedback from clients to develop additional benefits, address concerns, improve communicates and better the ticket offerings moving forwardÂ
- Represent the organization in the community at various events and work to identify new key community relationships and partnership that will assist in growing the organizationÂ
- Actively remain aware of trends and developments within our league and industry and provide ideas and insights to improve our ticket sales portfolio Â
- Other duties as assignedÂ
- Bachelor's degree in business, Marketing, Sport Management, or a related fieldÂ
- 4+ years of experience in ticket or other B2B and B2C salesÂ
- 2+ year of sales leadership experienceÂ
- Proven ability to build, develop and retain a staffÂ
- Team above self-mentalityÂ
- High personal accountabilityÂ
- Strong time management and organizational skillsÂ
- Desire to cultivate strong relationships within and outside of the organizationÂ
- Ability to be creative, take calculated risks and strive to better the standing of the organizationÂ
- Ability to communicate articulately and confidently, both verbally and in writing, with individuals at every levelÂ
- Ability to work effectively in a high-pressure environment while prioritizing and leading multiple tasks/projects at the same timeÂ
- Ability to work flexible hours including evenings, weekends, and holidaysÂ
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