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Area Sales Manager

3 months ago

Washington, United States Hilton Garden Inn Washington DCU.S. Capitol Full time

The Area Sales Manager is responsible for managing sales efforts across two hotels. Your primary objective will be to proactively prospect/solicit, generate, and close  assigned accounts/territory business to positively impact hotel revenues.

  • Proactively drive top-line revenue for customary sales segments to include Key Government, BT and Convention bookings.
  • Use property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, blocking space, building accounts, and logging activities.
  • Assist in the preparation of required reports in a timely manner.
  • Participate in business review meetings, training, trade shows, community events, industry meetings and networking activities to promote the hotels and expand business opportunities.
  • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
  • Excellent solicitation practices using the existing customer database
  • Build and maintain strong relationships with key clients and lost accounts
  • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team.
  • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services, and Reservations.
  • Meet or exceed sales solicitation call goals as assigned by the Area Director of Sales.
  • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
  • Daily prospecting for new business to maximize revenue
  • Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure a high quality of service to customers
  • Responsible for implementing and maintaining Strategic Action Plans for the development of the designated market segments
  • Respond to Inquiries within stipulated timeframe, initiate and follow up on leads
  • Be knowledgeable of DC, local area, and local competitive hotels and their marketing sales strategies, stay current with trends and developments in the market.
  • Monitor and analyze market trends, competitor activities, and customer needs.
  • Provide coaching, training, and professional development opportunities to enhance team performance and capabilities.

    Job Requirements: To perform this job successfully, an individual must perform each essential duty satisfactorily. A minimum of two-four years of Hotel Sales experience is required, and Hilton / Marriott experience is a plus. The requirements listed above represent the knowledge, skill, and ability required.

    GENERAL REQUIREMENTS:

  • A minimum of two-four years of Hotel Sales experience is required. 
  • Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
Prior experience using Delphi, STS or similar databases preferred. Should be proficient in Property Management Systems. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and training. Maintain high standards of personal appearance and grooming, which include wearing nametags. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain the confidentiality of information. Perform other duties as requested by management.

* For applicants working in Washington DC, the anticipated compensation range is $75k-$90k per year. The salary offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the required industry, education, etc.

Source: Hospitality Online