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Senior Capability Manager, Health Benefit Accounts

1 month ago

Eden Prairie, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As Senior Capability Manager, Health Benefit Accounts, Optum Consumer Payments, you will play a pivotal role in shaping and executing our product strategy, ensuring that our clients and customers have access to industry-leading Health Benefit Account solutions. You will be responsible for driving the development and enhancement of our benefit account products, collaborating with cross-functional teams to deliver innovative solutions that meet the evolving needs of our customers and the market. You will be responsible for managing the full product lifecycle including the roadmap, product backlog, product development, omni-channel experience and, optimization. As a member of the Consumer Payments product team, you will partner closely with business and technology teams to ensure a best-in-class health benefit account experience for clients and customers.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Manage the end-to-end lifecycle for Health Savings Account capabilities including defining product strategy and delivery roadmap while ensuring alignment with business objectives
  • Lead product planning and prioritization activities while promoting collaboration among product teams, business and, technology partners
  • Collaborate closely with Technology, Design, Sales, Operations and, Customer Support to ensure successful product development, launch and, adoption
  • Champion a customer-centric approach while using data-driven insights, customer feedback, competitive analysis and market demands to inform product decisions and delivery prioritization
  • Develop and maintain the product scorecard including Key Performance Indicators (KPIs) to measure product performance
  • Identify, track and, manage dependencies, issues and, risks to resolution
  • Serving as a thought leader for Benefit Accounts within the team and the broader enterprise
  • Cultivate a culture and practice of continuous learning and enhancement
  • Provide guidance and mentorship to junior team members to support their growth and expanding skillset to help create a solider team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years as a Product Manager, preferably in financial services, employee benefits or, FinTech industry
  • 3+ years as a Product Manager dealing with health savings accounts and investments
  • Experience managing a product through its full development lifecycle from concept to launch and ongoing optimization
  • Experience developing and influencing product design and omni-channel experiences that delight our customers and clients
  • Experience conceptualizing, researching, and evaluating new ideas objectively from data-driven and market-informed standpoint and translating ideas into targeted business value
  • Experience using Agile/Scrum or similar methodologies, and associated tools (AHA, Jira, Confluence)
  • Experience using quantitative and qualitative data to assess priorities and influence roadmaps

Preferred Qualifications:

  • Proven understanding of Health Benefit Accounts and related regulations
  • Ability to think strategically with ability to build solid working relationships across organizational teams in a fast-paced and changing environment
  • Demonstrated success defining and launching products in an Agile environment
  • Ability to collaborate with engineering and business teams in highly matrixed environment
  • Ability to embrace change and respond quickly
  • Ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
  • Proven knowledge of health and wellness payment solutions and related regulations
  • Proven knowledge in technology trends, technical stack, platform architecture, and software integration design, and APIs

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.