Administrative Coordinator
1 month ago
SNI Companies is seeking an experienced Administrative Coordinator for a client of ours in the Orlando, FL area
THIS POSITION IS IN OFFICE (NOT REMOTE)
Monday to Friday
8am to 5pm
Pay $20.00 per hour
ESSENTIAL DUTIES AND RESPONSIBILITIES MAY INCLUDE BUT ARE NOT LIMITED TO:
Key Responsibilities:
- Service Call Management: Answer incoming service phone calls and direct them to the appropriate personnel or department.
- Customer Follow-Up: Follow up on customer inquiries via phone, email, and CRM systems, ensuring timely and accurate responses.
- Payment Resolution: Address and resolve credit card and payment issues with customers as needed.
- Order Processing: Process and invoice service quotes and orders, coordinating shipment details as required.
- Warranty and RMA Management: Issue Warranty orders and Return Merchandise as required and follow up with customers.
- Order Entry: Directly enter customer orders received via phone as needed.
- Sales Admin Assistance: Assist with sales administration activities.
- Proficiency with Microsoft Office Suite.
- Excellent communication skills.
- Strong ability to organize, multitask, prioritize, and work under tight deadlines.
- High school diploma or equivalent; an AS or BS degree is a plus.
- Bilingual is a PLUS
- MUST be able to pass a background and drug screening
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