Administrative Coordinator

1 month ago


Orlando, United States Staffing Now Full time

SNI Companies is seeking an experienced Administrative Coordinator for a client of ours in the Orlando, FL area

THIS POSITION IS IN OFFICE (NOT REMOTE) 
Monday to Friday 
8am to 5pm 
Pay $20.00 per hour
ESSENTIAL DUTIES AND RESPONSIBILITIES MAY INCLUDE BUT ARE NOT LIMITED TO:
Key Responsibilities:

  • Service Call Management: Answer incoming service phone calls and direct them to the appropriate personnel or department.
  • Customer Follow-Up: Follow up on customer inquiries via phone, email, and CRM systems, ensuring timely and accurate responses.
  • Payment Resolution: Address and resolve credit card and payment issues with customers as needed.
  • Order Processing: Process and invoice service quotes and orders, coordinating shipment details as required.
  • Warranty and RMA Management: Issue Warranty orders and Return Merchandise as required and follow up with customers.
  • Order Entry: Directly enter customer orders received via phone as needed.
  • Sales Admin Assistance: Assist with sales administration activities.
Requirements:
  • Proficiency with Microsoft Office Suite.
  • Excellent communication skills.
  • Strong ability to organize, multitask, prioritize, and work under tight deadlines.
  • High school diploma or equivalent; an AS or BS degree is a plus.
  • Bilingual is a PLUS
  • MUST be able to pass a background and drug screening


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