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Bilingual Patient Administrator
3 months ago
NOW HIRING: Bilingual Patient Administrator
DocGo is seeking a Bilingual Patient Administrator to join our team. The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and be highly organized. This role involves greeting and assisting guests, patients, clients, and staff members, managing intake and discharge processes, and ensuring a positive experience for everyone entering our facilities.
Bilingual Patient Administrator Responsibilities:
- Greet guests, patients, clients, and staff members as they enter our locations.
- Assist guests, patients, and clients through the intake and discharge processes.
- Scan the QR code on the guest’s badge as they enter and leave the facility, and promptly report any flagged guests to the HERRC or DocGo Supervisor.
- Register guests into our computer systems.
- Direct guests, patients, clients, and staff members to the correct resources and escort when necessary.
- Distribute meals, personal hygiene items, and other necessary items.
- Clean up after meal distribution and organize leftover food supplies.
- Organize and store mail for guests.
- Distribute mail and flyers.
- Assist guests, patients, and clients with various appointments.
- Assist with scheduling travel and relocation arrangements for guests, patients, and clients.
- Utilize appropriate supplies with minimal waste.
- Respect and maintain the confidentiality of information.
- Strive to maintain a positive work environment.
- Perform additional duties as assigned.
Bilingual Patient Administrator Requirements:
- Must be fluent in both English and Spanish.
- General computer knowledge and skills (data entry is a plus).
- Ability to use new computer systems.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to multitask.
NOW HIRING: Bilingual Patient Administrator
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