Bilingual Patient Advocate

1 week ago


York, Pennsylvania, United States Elevate Patient Financial Solutions Full time
Job Summary

Elevate Patient Financial Solutions is seeking a highly skilled and compassionate Bilingual Patient Advocate to join our team. As a key member of our team, you will play a vital role in connecting uninsured hospital patients with programs that cover their medical expenses.

Key Responsibilities
  • Screen uninsured hospital patients to determine eligibility for federal, state, and county medical or disability assistance
  • Complete applications and follow through until approved
  • Provide exceptional customer service skills at all times
  • Participate in ongoing trainings to stay up-to-date on government programs and regulations
  • Maintain accurate and timely documentation in our company systems and hospital systems
  • Collaborate with hospital staff, case managers, social workers, and financial counselors
  • Answer incoming telephone calls, make outbound calls, and track paperwork for Medicaid patients
Requirements
  • High School Diploma or GED preferred
  • Prior hospital experience preferred
  • Adaptability when dealing with changing processes, computer systems, and government programs
  • Professional experience working with state and federal programs
  • Exemplary critical thinking skills
  • Ability to multitask and function in a fast-paced environment
  • Fluency in English and Spanish
Benefits

ElevatePFS offers a comprehensive benefits package, including medical, dental, and vision insurance, 401K matching, paid time off, and pet insurance. We also offer a competitive salary range of $15.50 - $22.00 per hour.



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