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Technical Sales Specialist

4 months ago

Houston, United States Flowserve Full time

Summary:

As a Technical Sales Specialist, Severe Service, Americas, you are responsible for maintaining and developing relationships with key customers and technology licensors. You will understand and solidify purchase agreements, customer alliances, and market trends, with a specific focus on applications and products designed for severe service conditions. You will develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners, ensuring solutions are tailored to challenging environments.

Responsibilities:

Support the introduction of new products.

Assist regional sales teams in crafting and executing account strategies for key clients.

Drive awareness of products and applications.

Provide commercial support through market intelligence.

Coordinate with engineering resources as needed.

Develop effective product diversification strategies.

Work closely with end users and project sales teams to ensure successful outcomes.

Collaborate with global product leadership to align with customer expectations.

Exceed customer expectations by resolving commercial and technical issues.

Foster strong, trusting relationships with customers through close collaboration with sales.

Collaborate with product engineering on engineered-to-order (ETO) and complex design solutions for application challenges.

Work with level 2 field engineering to solve plant-level problems.

Actively utilize the company's Customer Relationship Management system (FlowForce) to update account plans and opportunities.

Identify and escalate events that could harm customer relationships or future business opportunities.

Requirements:

BS or BA Degree in a relevant field and 8–10 years of relevant experience.

Sales experience with rotating equipment such as pumps and mechanical seals, particularly in severe service environments.

Experience in the oil & gas, power, paper, and chemical industries, including familiarity with API 610 Standard.

Training in sales techniques, negotiations, and business finance.

Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions, and assigning follow-up activities.

Ability to lead root cause failure analysis and communicate results.

Strong verbal and written communication skills.

Ability to travel 50% of the time.

Preferred Experience / Skills:

Project management experience is a plus.

Benefits:

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits