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Inside Sales Specialist for Technical Solutions

2 months ago

Houston, Texas, United States Core Group Resources Full time
Job Overview

Inside Sales Specialist for Technical Solutions

We are looking for a dedicated Inside Sales Specialist who will engage with clients daily to address their requirements promptly and effectively. This role encompasses all aspects of inside sales, including product selection and pricing, customer support, logistics, and managing customer feedback. The position collaborates closely with external sales teams to foster growth.

Key Responsibilities
  • Handles incoming requests for pricing, purchase orders, modifications, and cancellations from clients, original equipment manufacturers, and distributors.
  • Provides product and service quotations to clients and external sales, entering data into Dynamics 365.
  • Assists clients and external sales in identifying requirements and selecting appropriate products.
  • Utilizes computer systems to access customer data, inventory status, order tracking, and to amend purchase orders as necessary.
  • Ensures accurate coding for data retrieval and entry.
  • Coordinates with production and inventory management regarding the delivery of scheduled shipments for non-stock items required for customer orders.
  • Addresses customer inquiries related to technical issues, delivery, order expediting, returns, and complaints.
  • Keeps records of active orders and logs updates such as change notifications, scheduling adjustments, partial shipments, and credit modifications.
  • Prepares documentation (original purchase orders, invoice copies, and return memos) for the accounting department to process credits or debits.
Position Requirements
  • Bachelor's degree in a technical or business-related field is preferred.
  • A minimum of 4 years of experience in customer service or sales, particularly in valves and/or automation within the chemical, oil, or gas sectors is preferred.
  • Possesses mechanical and technical understanding.
  • Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
About the Company

Core Group Resources serves as a vital link within the maritime, marine offshore, oil & gas, petrochemical, and environmental sectors. Our extensive expertise in these industries enables us to guide clients through rapidly evolving markets.

We are actively engaged in assisting organizations in recruiting exceptional marine engineers, operations personnel, and commercial candidates, leveraging our specialized knowledge in these fields. For professionals seeking advancement in these industries, we provide strategic career guidance.

With significant growth anticipated in these sectors, now is an opportune moment to collaborate with Core Group Resources, a leading recruitment firm based in Houston.

We offer a range of services including Direct Hire, Executive Search, Contract Recruitment, and Recruitment Process Outsourcing.