Restaurant Manager

3 months ago

Santa Monica, United States Benihana | California Full time

Primary Responsibilities:

Responsible for managing the daily
operations of the restaurant, including the selection, development and
performance management of front of the house employees. Oversees inventory and
ordering of food and supplies, optimize profits and ensure that guests are
satisfied with their dining experience. 

Specific Job
Duties:

General
Operations:

  • Oversees and manages
    all areas of the restaurant and makes final decisions on guest service issues.
  • Investigates and
    resolves food quality and service complaints. 
    Communicates with guests and employees to solve problems and ensures
    complete guest satisfaction.
  • Inspects dining room,
    food receiving, preparation, production and storage areas to ensure health and
    safety regulations are being adhered to at all times
  • Supervises cleaning and
    maintenance of equipment and arranges for repairs, contracts and other
    services.
  • Maintains appropriate
    restaurant image, including restaurant cleanliness, proper uniforms, and
    appearance standards.
  • Ensures good safety
    practices of employees and guests throughout the restaurant.   Assists in the maintenance of proper
    emergency and security procedures
  • Coordinates the scheduling
    of departments.
  • Responsible for all
    data entry to ensure it is accurate and completed in a timely and efficient
    manner in accordance with corporate office guidelines.
  • Actively participates
    and leads store level events, initiatives and/or marketing activities.
  • Follows all federal,
    state and local laws, codes and regulations outlined in the Employee Handbook

 Food Safety and Planning:

  • Ensures sanitary
    practices for food handling, general cleanliness, and maintenance of kitchen
    and dining areas. Ensure compliance with operational standards, company
    policies, federal/state/local laws, and ordinances.
  • Ensures consistent high
    quality of food preparation and service.
  • Supervises inventories
    and estimate food and beverage costs.
  • Supervises portion
    control and quantities of preparation to minimize waste.
  • Estimates food needs,
    place orders with distributors, and schedule the delivery of fresh food and
    supplies. 

Financial:

  • Ensures the receipt of
    all orders to verify correct quantities and pricing
  • Reviews financial
    information such as sales and costs and monitors budgets to ensure efficient
    operation and that expenditures stay within budget limitations.  Takes action to prevent deviation from budget
  • Adhere to company
    standards and service levels to increase sales and minimize costs, including
    food, beverage, supply, utility and labor costs.
  • Responsible for
    ensuring that all financial (invoices, reporting) and employee and payroll
    related administrative duties are completed accurately, on time and in
    accordance with company policies and procedures.

Employee Related:

  • Provides direction to
    employees regarding operational and procedural issues.
  • Interviews, selects and
    hires hourly employees.
  • Conducts new hire orientations,
    trains employees on the mission, culture and guest experience objectives.
  • Develops employees by
    providing ongoing feedback, establishing performance expectations and by
    conducting performance reviews.
  • Prepares schedules and
    ensure that the restaurant is staffed for all shifts 

Experience and Education:

  • One to
    three years of management-level hospitality and/or restaurant work experience
    required or a minimum of 6 months as a Shift Supervisor at Benihana with good
    performance and positive results.
  • High School
    Diploma or GED Equivalent preferred.
  • Proficiency
    in food planning and preparation, purchasing, sanitation, security, personnel
    management, recordkeeping, and preparation of reports.
  • Previous
    experience in teppanyaki-style restaurant preferred.
  • Knowledge
    of computers (MS Word, Excel).
  • Must
    possess a valid driver’s license where applicable.
  • Must be
    eligible to work in the United States.
  • Must agree
    to background check.
  • ServSafe certified
    alcohol service certified preferred. 





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