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Restaurant Operations Manager

4 weeks ago

Santa Monica, California, United States CKE Restaurants Full time
Restaurant Operations Manager

The Restaurant Operations Manager is responsible for directing the daily operations of a Carl's Jr. restaurant in support of the Brand Vision, Mission, and Promise while role modeling CKE's Core Values.

This role ensures compliance with company standards in all areas of operations, including product preparation and delivery, customer service, facilities maintenance, and financial accountability.

The Restaurant Operations Manager accomplishes these objectives by actively selecting, training, and coaching top talent to achieve key results in People, Customer, Sales, and Profit.

Key Responsibilities:
  • Develops and implements operational strategies to drive sales growth and profitability.
  • Ensures compliance with company standards and policies.
  • Coaches and develops team members to achieve operational excellence.
  • Analyzes sales, labor, inventory, and controllables to identify areas for improvement.

The Restaurant Operations Manager must be able to work a flexible schedule, including days, nights, and weekends, and may be required to travel to other locations as business dictates.

Requirements:
  • High School Diploma/General Educational Development (GED) required; associate degree preferred.
  • Minimum of two years' experience in restaurant operation.
  • Proficient working knowledge of Microsoft Office applications.
  • Effective Communication- Consistently and effectively interacts with all members of the team.
  • Customer Focused- Recognizes the customer as the first priority and creates a culture that emphasizes high standards for service and exceeding the customers' expectations.
  • Developing Talent- Creates an environment in which people are challenged to grow and develop.