Senior Manager

4 weeks ago

San Francisco, United States TWILIO Full time

Responsibilities

In this role, you’ll:

Strategic Partnership: Collaborate with internal teams and vendors to translate business needs into innovative HCM, Talent, and Compensation solutions. Maximize business processes, reports, and security functionalities to meet strategic and operational business requirements. Assist in the efforts to develop and execute the Workday strategy and roadmap inclusive of application upgrades, enhancements, and implementation activities that address business plans, vendor product developments and support requirements, while ensuring alignment with business needs and objectives.

Data Integrity: Ensure accountability for data integrity, including quality, accuracy, reporting, timeliness, and usability across core systems and related interfaces. Proactively maintain data integrity through audits, reports, and other means.

Team Leadership: Manage the performance, development, and training of direct reports to cultivate a highly skilled and engaged workforce. Coach, teach, guide, motivate, and inspire the team, setting goals and ensuring deadlines are met.

Stakeholder Collaboration: Partner with internal stakeholders to develop technology solutions, process improvements, and policy changes, enhancing user experience and process efficiency.

Subject Matter Expertise: Serve as a Workday subject matter expert with a focus on People HCM, Talent, and Compensation functionalities. Act as an internal consultant for the business, developing strategies and tactics for effective business processes and reporting.

Continuous Improvement: Proactively work with the team to improve system configuration, integrations, and reporting, advancing the quality of information provided to stakeholders. Recommend changes to processes, methods and implement practices that enable the team to become high performing.Awareness and Education: Maintain and promote awareness of Workday system capabilities, new releases, and upgrades, ensuring a comprehensive understanding of their impact on existing and future functionality.

Implementation Involvement:  Participate in and contribute to all phases of internal Workday implementations, from assessing company data to configuring and testing within the Workday system.

Business Relationship Building: Build strong internal relationships with key business leaders to define and understand strategic and tactical data requirements.

Confidentiality: Maintain the strictest confidentiality in all work aspects and ensure continuous data integrity.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table

Required:

7+ years of Workday configuration experience with a focus on HCM, Talent, and Compensation.

4+ years in a management role.

Strong team building and people leadership skills, with demonstrated leadership in developing Workday technical staff and skills.

Experience with Workday Release Management.

Excellent knowledge of PC software, including Microsoft Office applications and Google Workspace.

Understanding of data privacy practices and regulations, with discipline in handling highly confidential information.

Effective communication and presentation skills across all levels of management.

Ability to thrive in a fast-paced environment.

Strong interpersonal skills with the ability to develop and maintain relationships with business units and third-party vendors.

Desired:

Workday Pro certifications are a plus.

Location

This role will be remote based in the US but is not eligible for hire in CA, WA,NY,NJ,PA, or CT.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

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