Operations Manager

1 day ago

Moorestown, United States Floor & Decor Full time
Job DescriptionJob Description

PURPOSE
This position is responsible for all aspects of store operations, which include providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and associate education. Ensures the store is a safe workplace and provided a safe shopping experience, while maximizing company profitability by managing the store operations.

MAJOR RESPONSIBILITIES

  • Operations
  • Demonstrated ability to read and review a profit and loss statement to identify areas of improvement
  • Demonstrated ability to utilize computer and point of sale systems to maintain accurate inventory and manage the cycle count process
  • Maintain inventory integrity by supervising the cycle count and inventory counting processes
  • Assist the General Manager in handling store level human resources or loss prevention issues as necessary
  • Supervise the cashing handling practices and ensure necessary communications to the corporate finance department
  • Coordinate facility management to guarantee the safety and security of customers and employees
  • Assist the General Manager in staying within budget with respect to controllable expenses and drive profitability
  • Ensure brand standards and operating standards meet or exceed expectations to support brand consistency
  • Ensure store presentation standards are achieved and maintained

    Customer Service
  • Assist the General Manager in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers
  • Engage customer focus during the pick-up and check-out process
  • Handle claims and other KCM/MOD duties as needed
  • Ensure maximum scheduling coverage especially during peak traffic periods
  • Interface with corporate headquarters employees

    Administrative
  • Record-keeping and reporting of inventory, HR related matters and cash office records
  • Ensure web orders are shipped out including samples (e-commerce)
  • Manage checkbook for P&L and assist the CEM with operational budget/spending and adherence
  • Assist the stales team with resets, displays and display credits (merchandising)
  • Administer W/C matters and associated claims and maintains OSHA logs in coordination with the Store Support Center

    Warehouse/Logistics
  • Direct/supervise truck appointments, communicate scheduling and manage scheduling issues (logistics)
  • Assist with customer pick-ups, auditing storage and maintaining pre-sales/FDX
  • Involved in sales reset in accordance with warehouse team (pack-out/overnight)

    Management
  • Review and assess the performance of associates on a timely basis
  • Train, develop, supervise and define workload associates
  • Ensure store adheres to COP/SOPs
  • Manage direct reports to ensure performance
  • Monitor associate retention and career development; communicate ideas to General Manager
  • Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling
  • Ensure compliance to scheduling, hiring, payroll and business planning processes
  • Monitor, maintain and follow company policies; support company expectations and systems
  • Available to open and/or close the store in an effective manner
  • Perform additional managerial duties as necessary


MINIMUM ELIGIBILITY REQUIREMENTS

  • 3-5 years retail management experience and proven ability direct operations
  • Ability to perform in a high volume, highly complex location
  • Ability to demonstrate initiative and be a self-starter
  • Demonstrated proficiency in recruiting, hiring, and training associates
  • Excellent communication, interpersonal and analytical skills
  • Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency
  • Must possess excellent customer service skills and work well under pressure


WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)

  • Occasional travel may be required including air and car travel
  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate


PHYSICAL/SENSORY REQUIREMENTS
Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.
 

Store Hours

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

  • Bonus opportunities at every level

  • Non-traditional retail hours (we close at 7p)

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • 80 hrs. annualized paid vacation (full-time associates)

  • 4 paid holidays per year (full-time hourly store associates only)

  • 1 paid personal holiday of associate’s choice and Volunteer Time Off program

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Company DescriptionFloor & Decor is like no other flooring company, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. We deliver a unique shopping experience through inspirational displays and incredible customer service.

From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate. Through our associates’ teamwork and entrepreneurial spirit, we’ve quickly become one of the country’s leading flooring retailers; we’re proud to be recognized as one of Fortune’s 100 fastest-growing companies in 2020.

With 200 stores and counting, the opportunities to advance within our organization are endless

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers, to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.Company DescriptionFloor & Decor is like no other flooring company, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. We deliver a unique shopping experience through inspirational displays and incredible customer service.\r
\r
From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate. Through our associates’ teamwork and entrepreneurial spirit, we’ve quickly become one of the country’s leading flooring retailers; we’re proud to be recognized as one of Fortune’s 100 fastest-growing companies in 2020.\r
\r
With 200 stores and counting, the opportunities to advance within our organization are endless\r
\r
To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers, to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.

  • Restaurant Operations Manager

    2 weeks ago

    Moorestown, United States HHB Restaurant Recruiting Full time

    About Our Restaurant Management TeamWe are a renowned restaurant management team in the hospitality industry, seeking a dedicated and passionate Restaurant Operations Manager to lead our team to success.Job Title: Restaurant Operations ManagerAre you a proactive leader with a strong background in restaurant management? Do you have a drive for excellence and...

  • Optical Operations Manager

    7 hours ago

    Moorestown, United States America's Best Full time

    About the RoleWe are seeking a highly skilled and motivated Assistant Eyeglass Manager to join our team at America's Best. As a key member of our store operations team, you will be responsible for driving sales, managing inventory, and ensuring exceptional customer service.Key ResponsibilitiesDrive sales and revenue growth by optimizing eyeglass department...

  • Retail Operations Manager

    3 weeks ago

    Moorestown, United States Rally House Full time

    Job Overview Are you passionate about sports, community events, and retail management? Rally House is seeking a dedicated Store Manager to take charge of our retail operations. This role is pivotal in ensuring the smooth functioning of the store in a dynamic and fast-paced environment. The Store Manager will oversee critical business functions, focusing...

  • Retail Operations Manager

    3 days ago

    Moorestown, United States Rally House Full time

    Job OverviewRally House is seeking a highly skilled and motivated Store Manager to lead our retail team. As a Store Manager, you will be responsible for overseeing the day-to-day operations of the store, including sales objectives, customer service, staffing, and employee relations.Key ResponsibilitiesStaffing: recruiting, scheduling, and leading a team of...

  • Maintenance Operations Manager

    2 weeks ago

    Moorestown, United States Morgan Properties Full time

    About the RoleWe are seeking a highly skilled and experienced Maintenance Manager to join our team at Morgan Properties. As a key member of our operations team, you will be responsible for ensuring the physical aspects of our properties meet our high standards and comply with relevant laws.Key ResponsibilitiesTeam Leadership: Interview, hire, and train new...

  • Production Operations Manager

    3 weeks ago

    Moorestown, United States Lockheed Martin Full time

    Position Overview:At Lockheed Martin Rotary and Mission Systems, we are committed to fostering innovation and maintaining the highest standards of ethical business practices.We believe that by challenging conventional thinking, we can achieve outstanding outcomes. As a member of the Lockheed Martin team, you will have the chance to make a significant impact...

  • Maintenance Operations Manager

    7 days ago

    Moorestown, United States Morgan Properties Full time

    About the RoleWe are seeking a highly skilled and experienced Maintenance Manager to join our team at Morgan Properties. As a key member of our operations team, you will be responsible for ensuring the physical aspects of our properties meet our high standards and comply with relevant laws.Key ResponsibilitiesTeam Leadership: Interview, hire, and train new...

  • Manager of Aegis Support Operations in Japan

    3 weeks ago

    Moorestown, United States Lockheed Martin Full time

    Become a vital part of Lockheed Martin, a frontrunner in technological advancements, where your goals align with our mission. Our clients engage in demanding operations that require exceptional levels of bravery, resilience, and accuracy. These operations present a chance to make a significant impact and save lives, which is our primary focus.We are in...

  • Remodeling Operations Manager

    2 weeks ago

    Moorestown, United States Dreammaker Bath & Kitchen - NJ Full time

    DreamMaker Bath & Kitchen - NJ is a well-established leader in the remodeling industry, with a strong presence across the US. Currently, we are seeking a skilled Remodel Production Manager to oversee our team of carpenters on a variety of remodeling projects. This role offers a competitive salary range based on experience. The ideal candidate should meet the...

  • Facilities Operations Manager

    2 weeks ago

    Moorestown, United States Lockheed Martin Full time

    About the RoleWe are seeking a highly skilled and experienced Tactical Facility Manager to join our team at Lockheed Martin's Moorestown, New Jersey location. As a key member of our team, you will be responsible for planning, designing, and overseeing the construction, reconfiguration, maintenance, and alteration of facility equipment interfacing to Radar...

  • Site Operations Coordinator

    3 weeks ago

    Moorestown, United States Lockheed Martin Full time

    Position Overview:At Lockheed Martin, we are committed to enhancing the capabilities of the Aegis Weapon System through thorough integration, development, and testing within the Aegis Baseline computer program. Our team supports the Combat Systems Engineering Development Site (CSEDS) to ensure the operational readiness and performance excellence of vital...

  • Executive Director of Operations

    2 weeks ago

    Moorestown, United States Nuvia MSO LLC Full time

    Job DescriptionJob Summary:Nuvia MSO LLC is seeking an experienced Executive Director of Operations to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our centers, ensuring compliance with regulatory requirements, and developing strategies to improve...

  • Executive Director of Operations

    2 weeks ago

    Moorestown, United States Nuvia Dental Implant Center Full time

    Job Summary:Nuvia Dental Implant Center is seeking an experienced Executive Director of Operations to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our dental implant center, ensuring seamless execution of our business strategy, and fostering a culture of...

  • Site Operations Coordinator

    3 weeks ago

    Moorestown, United States Lockheed Martin Full time

    Position Overview:At Lockheed Martin, we are committed to enhancing the Aegis Weapon System through thorough integration, development, and testing as part of the Aegis Baseline computer program.Our team supports the Combat Systems Engineering Development Site (CSEDS) to ensure the operational readiness and performance excellence of vital naval defense...

  • Heavy Equipment Operator

    3 weeks ago

    Moorestown, United States WHITTENDALE EXCAVATING CORP Full time

    Position OverviewJob Title: Heavy Equipment OperatorCompany: WHITTENDALE EXCAVATING CORPRole Summary:We are seeking skilled operators to manage various heavy machinery including backhoes, bulldozers, loaders, and excavators. The ideal candidates will have a strong background in operating these types of equipment safely and efficiently.Responsibilities:-...

  • Retail Operations Leader

    3 weeks ago

    Moorestown, United States Rally House Full time

    Job Overview Are you passionate about sports, community events, and fashion? If so, Rally House offers an exciting opportunity for you. The Store Manager plays a pivotal role in managing key business functions within a dynamic and fast-paced retail environment. This position encompasses the daily operations of the store, focusing on sales targets,...

  • Culinary Operations Supervisor

    3 weeks ago

    Moorestown, United States HHB Restaurant Recruiting Full time

    About HHB Restaurant RecruitingJoin our esteemed culinary management team. We are seeking a committed and enthusiastic Culinary Operations Supervisor to guide our kitchen staff and ensure exceptional service.Position Overview: Culinary Operations SupervisorAre you an assertive leader with extensive experience in the food service sector? Do you possess a...

  • Powerhouse Operations Specialist

    2 weeks ago

    Moorestown, United States Lockheed Martin Full time

    Job SummaryWe are seeking a highly skilled Facilities Operations Engineer to join our team at Lockheed Martin. As a key member of our facilities management team, you will be responsible for the safe and efficient operation of our power plant facilities.Key ResponsibilitiesSupervise and operate power plant equipment under the direction of a shift...

  • Finance Operations Accountant

    3 weeks ago

    Moorestown, United States PeopleShare Full time

    Position Title: AccountantSalary: $55,000 - $65,000 per yearBonus/Commission: Eligible for an additional $7,500 - $10,000 bonusSchedule: Monday - Friday, 8:00 AM - 5:30 PM (Will transition to hybrid)Benefits: AvailableJob Overview:We are looking for a meticulous and skilled Accountant to join our Finance Team at PeopleShare. This role is crucial in assisting...

  • Manufacturing Operations Coordinator

    2 weeks ago

    Moorestown, United States Lockheed Martin Full time

    About the RoleWe are seeking a highly skilled Manufacturing Planner/Production Controller to join our team at Lockheed Martin. As a key member of our production planning and control team, you will be responsible for scheduling and ensuring the integrity of our Material Requirements Planning (MRP) system for all assigned assemblies.Key...