Retail Operations Manager
2 months ago
Job Overview
Are you passionate about sports, community events, and retail management? Rally House is seeking a dedicated Store Manager to take charge of our retail operations. This role is pivotal in ensuring the smooth functioning of the store in a dynamic and fast-paced environment. The Store Manager will oversee critical business functions, focusing on sales targets, customer satisfaction, staffing, employee engagement, payroll, and operational costs, while also implementing effective loss prevention strategies and merchandise displays.
Key Responsibilities
- Staffing: Responsible for recruiting, scheduling, and leading the team.
- Customer Service: Ensure that customer satisfaction remains the highest priority.
- Results Delivery: Manage sales forecasting, inventory oversight, and payroll administration.
- Merchandising: Adhere to Rally House's visual merchandising standards; execute floor plans and displays effectively.
Skills and Expertise
The ideal candidate will possess strong multitasking abilities, attention to detail, and excellent communication and interpersonal skills. A positive attitude, proficiency in Microsoft Office applications, and strong visual merchandising capabilities are essential.
Qualifications
Candidates should have a minimum of 5 years of retail experience, with at least 2 years in a management role focused on coaching and developing team members. An associate's or bachelor's degree is preferred, and a passion for sports is a plus.
The role requires physical stamina, including the ability to stand, walk, and lift up to 50 pounds. Candidates must be able to navigate around fixed equipment and ladders.
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