Front Desk Coordinator
2 days ago
Responsibilities:
• Efficiently manage incoming calls, including taking detailed messages and directing calls to the appropriate personnel.
• Provide exceptional customer service to clients and visitors, ensuring their inquiries are addressed promptly.
• Undertake administrative tasks, such as filing, data entry, and record keeping.
• Assist with adhoc duties and special projects as required.
• Utilize Spanish language skills to cater to a diverse client base.
• Ensure an organised and tidy reception area, creating a welcoming environment for visitors.
• Collaborate with team members to ensure smooth operations of the front desk.
• Use problem-solving skills to handle customer inquiries and resolve issues promptly.
• Assist in the processing of customer applications and maintaining accurate records.
• Monitor customer accounts and take necessary actions based on account status.• The candidate must have a minimum of 1 year of experience in a similar role.
• Proficiency in Spanish language is required.
• Experience in receptionist duties, such as answering phone calls, scheduling appointments, and greeting visitors, is essential.
• Exceptional customer service skills and ability to interact with diverse groups of people.
• Proficiency in using basic office equipment and software, such as Microsoft Office Suite.
• Excellent organizational skills and ability to multi-task and prioritize tasks.
• Strong problem-solving skills and ability to handle challenging situations with professionalism.
• Good written and oral communication skills.
• Ability to work independently and in a team environment.
• High school diploma or equivalent educational level.
• Willingness to learn and adapt to new procedures and processes.
• Attention to detail and accuracy in all tasks.
• Ability to maintain confidentiality of sensitive information.
• Flexibility in working hours, including possible evenings and weekends.
• Physical ability to perform the job, which may include sitting for long periods and lifting office supplies as needed.
-
Front Desk Coordinator
3 days ago
Boston, Massachusetts, United States MASHPOINT LLC Full timeJob Title: Front Desk CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at MASHPOINT LLC. As a Front Desk Coordinator, you will be responsible for providing exceptional customer service, greeting customers, and routing calls to the appropriate departments.Key Responsibilities: Provide...
-
Front Desk Coordinator
1 month ago
Boston, Massachusetts, United States Metro Physical & Aquatic Therapy Full timeJob Title: Front Desk CoordinatorMetro Physical & Aquatic Therapy is a comprehensive multidisciplinary company that offers a range of services, including Physical, Occupational, Speech Therapy, Massage, and Acupuncture. We are seeking a highly skilled and organized Front Desk Coordinator to join our team.Job Summary:The Front Desk Coordinator will be...
-
Front Desk Coordinator
1 month ago
Boston, Massachusetts, United States METRO PHYSICAL & AQUATIC THERAPY Full timeJob SummaryMetro Physical & Aquatic Therapy is seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing patient records, and ensuring the smooth operation of our front desk.Key ResponsibilitiesWelcoming...
-
Front Desk Coordinator
2 weeks ago
Boston, Massachusetts, United States AirSculpt Full timeJob SummaryWe are seeking a highly skilled and organized Front Desk Receptionist to join our team at AirSculpt. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing patient appointments, and maintaining accurate medical records.Key ResponsibilitiesWelcome patients to the practice and ensure a...
-
Front Desk Coordinator-Multiple Sites
2 days ago
Boston, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking a Front Desk Coordinator-Multiple Sites to join our team in Jamaica Plain, Massachusetts. In this role, you will be tasked with managing customer interactions, handling administrative duties, and providing excellent customer service. This position offers a short term contract employment...
-
Front Desk Coordinator
1 week ago
Boston, Massachusetts, United States AirSculpt Full timeJob SummaryWe are seeking a highly skilled and organized Front Desk Receptionist to join our team at AirSculpt. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for all visitors to our practice.Main ResponsibilitiesWelcome patients to the practice and provide a warm...
-
Front Desk Representative
2 weeks ago
Boston, Massachusetts, United States AccorHotel Full timeJob Title: Front Desk AgentAt AccorHotel, we are seeking a skilled and courteous Front Desk Agent to join our team.The successful candidate will be responsible for welcoming and registering guests, presenting statements, and collecting payment for departing guests.They will also communicate with housekeeping, maintenance, and guest services to fulfill guest...
-
Front Desk Agent
2 weeks ago
Boston, United States AccorHotel Full timeThe Front Desk Agent welcomes and registers guests presents statements and collects payment for departing guests. They also communicate with housekeeping maintenance and guest services to fulfill guest requests. Front Desk Agents select and block rooms for arriving guests book same day reservations preregister guests as required and sometimes escort guests...
-
Front Desk Agent
3 months ago
Boston, United States Accor North America Full timeThe Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Front Desk Agents select and block Agent, Front Desk, Hotel
-
Front Desk Agent
3 months ago
Boston, United States Club Quarters Full timeReports directly to the Senior Guest Service Manager. The Guest Experience Manager is responsible for providing high-quality customer service to all guests while handling the front desk's responsibilities and other duties as requested by the Senior Guest Service Manager. This position is full-time and flexible. Specific Duties Provides optimal guest...
-
Front Desk Representative
3 weeks ago
Boston, Massachusetts, United States Club Quarters Full timeJob Title: Front Desk AgentClub Quarters is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling front desk operations, and ensuring a seamless experience for our guests.Key Responsibilities:Provide professional and efficient service...
-
Front Desk Agent
4 months ago
Boston, United States AccorHotel Full timeCompany Description Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins...
-
Jimmy Fund Clinic
3 months ago
Boston, United States Dana-Farber Cancer Institute Full timeThe Jimmy Fund Front Desk Clinic Coordinator reports to the Scheduling Supervisor in pediatrics and is responsible for timely completion and accuracy of assigned daily tasks. These functions include, but are not limited to, staffing the Jimmy Fund Clinic Front desk, liaising among patients/families/providers/leadership; utilizing institutional and technical...
-
Bilingual Spanish Front Desk Coordinator
5 days ago
Boston, United States MSCCN Full timeDescription We are in search of a Bilingual Spanish Front Desk Coordinator for our team located in Boston, Massachusetts. This role is involved in the industry, providing the first point of contact for our clients and aiding in the smooth operation of our office. This employment opportunity offers a short term contract position. Responsibilities: Act as the...
-
Front Desk Manager
1 month ago
Boston, United States Poshtel Hotels LLC Full time**Overview:** We are looking for a dedicated hands-on Front Desk Manager to join our team. The ideal candidate should have a strong background in hospitality management and excellent customer service skills. If you are passionate about providing exceptional guest experiences, we would love to hear from you. Please do not apply if you don't have prior...
-
Front Desk Manager
2 weeks ago
Boston, Massachusetts, United States Poshtel Hotels LLC Full time**About the Role:**We are seeking a skilled and experienced Front Desk Manager to join our team at Poshtel Hotels LLC. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of the front desk area, ensuring exceptional guest experiences, and maintaining high-quality service delivery.**Key...
-
Front Desk Representative
1 week ago
Boston, Massachusetts, United States Club Quarters Full timeJob SummaryAs a Front Desk Agent at Club Quarters, you will be responsible for providing exceptional customer service to all guests while handling the front desk's responsibilities and other duties as requested by the Senior Guest Service Manager. This is a full-time position with flexible scheduling, requiring the ability to work AM, PM, overnight shifts,...
-
Front Desk Representative
1 month ago
Boston, Massachusetts, United States Highgate Hotels Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Newbury Boston. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key Responsibilities:Provide warm and welcoming greetings to all...
-
Front Desk Manager
2 weeks ago
Boston, Massachusetts, United States Marriott Full timeJob SummaryAs a Front Desk Manager at Marriott, you will be responsible for leading and assisting with the successful completion of daily shift requirements. You will be the face of the hotel, ensuring guest satisfaction and achieving operating budget goals.Key ResponsibilitiesSupport the management of the front desk team, utilizing interpersonal and...
-
Front Desk Agent
2 weeks ago
Boston, United States Aimbridge Hospitality Full timeAimbridge Hospitality - The Dagny [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of operation;...