Front Desk Coordinator-Multiple Sites

3 weeks ago


Boston, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking a Front Desk Coordinator-Multiple Sites to join our team in Jamaica Plain, Massachusetts. In this role, you will be tasked with managing customer interactions, handling administrative duties, and providing excellent customer service. This position offers a short term contract employment opportunity.

Responsibilities:
• Efficiently handle incoming calls and redirect them as necessary
• Take detailed messages and coordinate their transfer to the appropriate personnel
• Provide true administrative support and manage ad hoc projects as required
• Maintain a high level of customer service, ensuring all customer inquiries are addressed and resolved
• Utilize Spanish language skills to communicate effectively with a diverse client base
• Perform receptionist duties, maintaining a welcoming and organized front desk area
• Carry out other duties as assigned, demonstrating flexibility and adaptability in a rapidly changing environment.• Must possess at least one year of relevant experience in a similar role
• Proficiency in Spanish language is required
• Prior experience in receptionist duties is essential
• Strong customer service skills are necessary
• Must be able to handle multiple tasks and prioritize effectively
• Excellent communication and interpersonal skills are required
• Proficiency in using Microsoft Office Suite and other office equipment
• Ability to work in a fast-paced environment and adapt to changes
• Must be punctual and reliable with a strong work ethic
• High school diploma or equivalent qualification is necessary
• Must be able to maintain confidentiality and handle sensitive information with discretion.

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