Front Desk Coordinator

2 months ago


Virginia Beach, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract-to-permanent employment opportunity for a Front Desk Coordinator in the Real Estate Property/Facilities Management industry located in Virginia Beach, Virginia. This role involves a variety of administrative tasks, customer service and interpersonal skills.
Responsibilities:
• Answering and directing calls efficiently and professionally. • Greeting and assisting visitors, providing concierge services when required. • Performing administrative duties, including data entry and maintaining customer records. • Utilizing Microsoft Outlook for communication and organization purposes. • Ensuring the front desk area is well managed and presentable. • Processing customer inquiries and providing appropriate solutions. • Monitoring customer accounts and taking appropriate action when necessary. • Coordinating with other team members to ensure smooth operations. • Providing exceptional customer service to clients and visitors. • Assisting with other tasks as needed to support the property management team.• Minimum of 1 year experience in a similar role within the Real Estate Property/Facilities Management industry

• Demonstrable skills in Administrative Assistance

• Proficiency in managing and answering Multi-Line Phone System

• Experience in providing Concierge Services

• Exceptional Customer Service skills

• Proficiency in Data Entry tasks

• Strong Interpersonal Skills to interact with clients and staff effectively

• Proficiency in using Microsoft Outlook for email and calendar management

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