Front Desk Coordinator

1 month ago


Virginia Beach, United States The Therapy Network Full time
About the Organization
Established in 1987, The Therapy Network has been at the forefront of revolutionizing physical therapy in Hampton Roads. With a strong commitment to specialized treatments and a patient-centric approach, our dedicated team of professionals offers an extensive range of services, including:

Full-Time/Part-Time
Full-Time

Location
Administration Office

Exempt/Non-Exempt
Non-Exempt

Position
Front Desk Coordinator

Position Requirements

Number of Openings
3

Open Date
8/23/2024

Post Internal Days
0

Description

Position Summary:

Under general supervision of the Business Manager, the Financial Account Coordinator will be responsible for

Responsibilities:
  • Review charges entered by site providers and staff for accuracy
  • Process charges for submission to carriers through electronic software
  • Provide primary point of contact for staff regarding coding and reimbursement issues
  • Work closely with Patient Navigators and Clinic Manager to identify opportunities for improvement and recognition
  • Work required monitoring and workflow reports in a timely manner
  • Process patient statements
  • Review and process bad debt accounts
  • Provide special monitoring of Workers Compensation reimbursement and processing through completion; includes carrier appeals and work with the Commission
  • Maintain Super User status on EMR and Billing systems
  • Medical Chart review for coding compliance
  • Continuously monitor revenue flow to identify areas of concern and improvement
  • Maintain specialty billing knowledge
  • Maintains operations by following policies and procedures; reporting needed changes
  • Contributes to team effort by accomplishing related tasks as needed
  • Implements new and revised procedures under direction
  • Reviews and edits reports in proprietary software applications to ensure accuracy
  • Communicates issues and proposes solutions to management
  • Other duties as assigned to meet the needs of the organization
Qualifications:

To perform this job at the highest competency level, an individual must be able to perform each essential duty and responsibility satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required.
  • Be able to effectively and efficiently communicate with patients and staff
  • Be able to read, write, and understand written and oral communica
??Qualifications and Education Requirements?
  • Highschool diploma or GED
  • at least 1 year of medical billing office work
Preferred:
  • Experience in Physical Therapy billing
  • Experience with Workers Compensation claims
  • Experience with PI claims
Stats
  • Total collections >40%
  • # of claims on unbilled report maintained at less than daily average number of claims
  • AR > 90 days < 15%


EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

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