Medical Front Desk Coordinator

2 days ago


Virginia Beach, Virginia, United States BioMechanic PHYSICAL THERAPY Full time
Job Title: Medical Front Desk Coordinator

About the Job:

As a Medical Front Desk Coordinator at BioMechanic PHYSICAL THERAPY, you will play a crucial role in ensuring the smooth operation of our clinic. Your primary responsibility will be to provide exceptional patient care and administrative support to our physical therapists and patients.

Key Responsibilities:

• Greet patients warmly and efficiently, checking them in and out as needed
• Answer phone calls and respond to patient inquiries in a timely and professional manner
• Schedule appointments and manage patient flow to minimize wait times
• Maintain accurate and up-to-date patient records, including demographic information and insurance details
• Process payments and handle billing inquiries as necessary
• Collaborate with physical therapists to ensure seamless communication and efficient care delivery

Requirements:

• High school diploma or equivalent required; associate's or bachelor's degree preferred
• 1-2 years of experience in a medical office setting or customer service role
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Proficiency in Microsoft Office and electronic medical records software
• Detail-oriented and organized with a strong sense of accuracy and attention to detail

What We Offer:

• Competitive hourly rate
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Comprehensive benefits package, including health insurance and retirement plan
• Paid time off and holidays


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