Community Engagement Specialist

2 days ago

Philadelphia, United States Graduate Philadelphia Full time
Job DescriptionJob Description
Description:

General Description

The Community Engagement Specialist is a full-time salaried position that offers a hybrid work model along with medical and dental benefits. The Community Engagement Specialist maintains all community outreach activities while working collaboratively across the Organization to oversee the research, development, implementation, and assessment of programs and services which directly impact the local community. This person represents the Organization in maintaining positive visibility within diverse communities across the city. The Community Engagement Specialist's role is to raise brand awareness and be the boots on the ground for the organization. This person will remain deeply connected to the organization's work in the community.

The Community Engagement Specialist ensures that the stated strategy of community engagement is integrated into all aspects of the Organization's work including, but not limited to, training, program development, staff development, marketing and communications and partnerships. By staying informed in the field of community engagement, and through the assessment of participant feedback, this person will contribute to thought leadership at the organization as it pertains to community engagement, community assets, development, programming, and stakeholder engagement.

Requirements:

Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Track and report activity and key metrics through CRM (e.g., Excel & Salesforce)
  • Work with the Marketing department to inform collateral production.
  • Provide weekly status updates on key activities to the Executive Leadership Team.
  • Develop and implement strategies that ensure the engagement of past and present participants and other stakeholders in local communities.
  • Raise brand awareness by engaging with diverse stakeholders on-site, in different retail and services locations, with demonstrated agility and versatility
  • Nurture new and old relationships with collaborative partners at the local, regional and state level.
  • Identify, plan and participate in multiple outreach activities, including community events, fairs, workshops, appearances, and other communications opportunities.
  • Oversee and direct the implementation of in-person and remote training sessions on relevant material to help build success strategies within local communities.
  • Inform an annual budget for community outreach activities.
  • Assist in the recruitment, orientation, training, deployment, and retention of volunteers, street teams and staff as it relates to ongoing community engagement, marketing and outreach.
  • Oversee daily workflow of community engagement activities.
  • Initiate, advance, and refer business development conversations related to new programming and services opportunities for the Organization
  • Cultivate and maintain productive business relationships on an ongoing basis.
  • Encourage and provide spaces for staff learning, sharing and professional development opportunities to build knowledge and skills around community engagement and other topics relevant to organizational goals.
  • Inform innovative programming based on observations and information from communities served.
  • Actively identify resources and partnerships related to developing a robust wraparound services referral program.
  • Other duties as assigned.

Skills and Qualifications

  • Bachelor's degree, required.
  • Spanish Fluency Preferred
  • 3 -5 years experience in Community Engagement, Business, Social Work, Education or related field, preferred.
  • 1-2 years in a supervisory role, preferred.
  • Preferred experience within non-profit industry or with outreach activities.
  • Excellent listening, verbal and written communication skills, and ability to develop strong relationships and effectively communicate with both internal and external audiences
  • Strong project management, interpersonal, business relationship cultivation, negotiation, and conflict resolution skills.
  • Demonstrated experience working with a wide range of constituencies in diverse communities.
  • Detail-oriented with the ability to manage multiple projects at a time.
  • Ability to organize meetings with stakeholders across multiple levels of the organization.
  • Strong Excel, data tracking and reporting skills.

Working Conditions

  • The worker is subject to both environmental conditions: Activities occur inside and outside of the organization. (At least 75-80% of the time is anticipated to be outside of the office.)


Compensation details: 50000-60000 Yearly Salary



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