Family Support Specialist I

1 week ago

San Francisco, California, United States Pacific Clinics, Inc. Full time

Candidate Physical Location:
San Bernardino Arrowhead
572 N Arrowhead Avenue, Suite 100
San Bernardino, CA 92401, USA

This position is eligible for a hiring incentive of $2,000. Certain payout conditions may apply.

Who We Serve:
Pacific Clinics provides comprehensive mental and behavioral health services to children, transitional age youth, families, adults, and older adults. Our offerings include foster care, social services, housing assistance, adult education, and early childhood education programs for Medi-Cal eligible individuals and families across various regions.

What We Offer:

  • The compensation for this role can reach up to $21.92, depending on qualifications, skills, experience, and geographic location.
  • We provide Medical, Dental & Vision benefits, retirement options, Flexible Spending Accounts, Employee Assistance Programs, and more.
  • Opportunities for employee engagement and advocacy to promote our justice, equity, diversity, and inclusion initiatives.

Job Summary:
This role operates within the vision, mission, and philosophy of the organization to deliver support and coaching on specific skill sets for caregivers while offering a parental perspective in various contexts. The position aids in fostering a shared understanding based on the twelve principles of the agency's service philosophy. By leveraging personal and professional experiences, the candidate will establish credibility, instill hope for a brighter future, demonstrate unconditional acceptance, and assist in problem-solving. The role supports the implementation of family-centered practices by providing insights from a parent's viewpoint in routine operations and program development. Responsibilities include consultation and training for staff to enhance awareness and effectiveness of parent-professional partnerships, as well as participation in community meetings to amplify parent voice, choice, access, and involvement throughout the service delivery process.

  • Utilizes personal and professional experiences to offer peer support to parents and caregivers.
  • Provides information regarding the agency's processes and the Family Partner I role.
  • Participates in support services for parents/caregivers, including family and recognition events.
  • Guides families in decision-making and planning based on their unique needs.
  • Collaborates in Child and Family Team (CFT) meetings to ensure access, voice, and choice.
  • Identifies community connections for internal teams.
  • Acts as a consultant to foster mutual understanding between families and service providers.
  • Offers non-judgmental, culturally sensitive support.
  • Explores and works to (re)establish natural support systems as necessary.
  • Models and teaches effective coping strategies.
  • Provides a caregiver's perspective within agency support structures.
  • Assists in designing and implementing training focused on the parental perspective.
  • Employs conflict resolution skills.
  • Engages in continuous learning related to youth and family engagement.
  • Effectively manages and maintains schedule.
  • Produces and maintains accurate documentation.

Other Duties:

  • Traveling to appointments with clients and their families.
  • Engaging in physical interactions with children of varying ages.

Education Requirements:
A High School Diploma or GED is required.

Preferred Education:
Some college education is preferred.

Experience Requirements:
Three (3) years of experience as a parent or caregiver of a child with special needs, with the ability to articulate the experiences and perspectives of a parent/caregiver of a child with complex needs.

Highly Desirable Qualifications:
Ability to speak, read, and/or write in another language is preferred.

Other Specific Requirements:
Must pass DOJ, FBI, and CAIC background checks. A valid California Driver's license with two years of experience and a clean driving record is required.

Equal Opportunity Employer:
We will consider for employment qualified applicants with criminal histories in a manner consistent with ordinance Sec a) and San Francisco Police Code, Article 49. Section 4905.

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