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Family Support Specialist I
2 months ago
Candidate Physical Location:
San Bernardino Arrowhead
572 N Arrowhead Avenue, Suite 100
San Bernardino, CA 92401, USA
This position is eligible for a hiring incentive of $2,000. Certain payout conditions may apply.
Who We Serve:
Pacific Clinics provides comprehensive mental and behavioral health services to children, youth, families, adults, and seniors. Our offerings include a wide array of support services, foster care, social services, housing assistance, adult education, and early childhood education programs tailored for Medi-Cal eligible individuals and families across various regions.
What We Offer:
- The compensation for this role can reach up to $21.92, contingent on qualifications, skills, experience, and geographic location.
- We provide Medical, Dental & Vision benefits, retirement plans, Flexible Spending Accounts, Employee Assistance Programs, and more.
- Opportunities for employee engagement and advocacy to promote our commitment to justice, equity, diversity, and inclusion.
Job Summary:
This role operates within the agency's vision, mission, and philosophy to offer support and coaching to caregivers, while also providing a parental perspective in various contexts. The position fosters a shared understanding based on the twelve principles of the agency's service philosophy. By leveraging personal and professional experiences, the individual will establish credibility, instill hope for a better future, demonstrate unconditional acceptance, and assist in problem-solving. The role promotes family-friendly practices by integrating a parent's viewpoint into routine operations and program development. It includes consultation and training for staff to enhance awareness and effectiveness in parent-professional partnerships. Participation in community meetings is essential to amplify parent voice, choice, access, and involvement throughout the service delivery process.
- Utilizes personal and professional experiences to provide peer support to parents and caregivers.
- Offers information regarding the agency's processes and the Family Partner I role.
- Engages in support services for parents/caregivers (e.g., family events, recognition events).
- Guides families in decision-making and planning based on their needs.
- Collaborates in Child and Family Team (CFT) meetings to ensure access, voice, and choice.
- Identifies community connections for internal teams.
- Acts as a consultant to facilitate understanding between families and service providers.
- Provides non-judgmental, culturally sensitive support.
- Explores and works to (re)establish natural support systems as necessary.
- Models and coaches effective coping strategies.
- Contributes a caregiver's perspective within agency support structures.
- Assists in designing and implementing training focused on the parental perspective.
- Employs conflict resolution skills.
- Engages in continuous learning related to youth and family engagement.
- Effectively manages and maintains a schedule.
- Produces and keeps accurate documentation.
Other Duties:
- Traveling to appointments with clients and their families.
- Engaging in physical interactions with children of varying ages.
Education Requirements:
A High School Diploma or GED is required.
Preferred Education:
Some college education is preferred.
Experience Requirements:
A minimum of three (3) years of experience as a parent or caregiver of a child with special needs, with the ability to articulate the experiences and perspectives of a parent/caregiver of a child with complex needs.
Highly Desirable Qualifications:
Proficiency in speaking, reading, and/or writing another language is preferred.
Other Specific Requirements:
Must successfully pass DOJ, FBI, and CAIC background checks. A valid California Driver's license with a minimum of two years' experience and a clean driving record is required.
Equal Opportunity Employer:
We will consider for employment qualified applicants with criminal histories in a manner consistent with ordinance Sec a) and San Francisco Police Code, Article 49. Section 4905.
