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Client Support Specialist I

2 months ago

San Diego, California, United States Revvity Full time
Job Title:
Client Support Specialist I - Customer Experience

About Us:
Revvity is committed to delivering comprehensive solutions for scientists, researchers, and healthcare professionals to tackle health challenges. With a diverse workforce of over 11,000 team members, we merge innovation with expertise to enhance human health.

Company Overview:
BioLegend, a division of Revvity, is dedicated to groundbreaking advancements in health. Our Client Support Team is vital in providing exceptional service and aiding impactful research and solutions.

Key Responsibilities:
  • Serve as an advocate for clients and collaborate with various stakeholders
  • Engage with clients through multiple communication channels to resolve inquiries
  • Proactively communicate with clients regarding their orders and shipments
  • Support additional projects or tasks as required
Required Qualifications:
  • At least one year of experience in client support
  • Outstanding communication abilities
  • Strong attention to detail and precision
  • Willingness to thrive in a dynamic environment
  • Experience in resolving client issues effectively
Preferred Qualifications:
  • Bachelor's Degree
  • Familiarity with ERP and CRM systems
  • Experience in data entry and order management
Compensation: $20-$23 per hour

Benefits:
  • Medical, Dental, and Vision Coverage
  • Life and Disability Insurance
  • Paid Time Off
  • 401k with Company Matching
  • Employee Stock Purchase Program
Work Environment:
This position is primarily office-based, with occasional exposure to laboratory and warehouse environments. Physical requirements include handling objects, standing, and verbal communication.

Join us at Revvity and become part of a diverse and inclusive team dedicated to making a significant impact on human health.