Call Center Team Member
3 weeks ago
MCI Careers is a leading provider of business process outsourcing services, offering a range of solutions to help businesses improve their operations and customer service. Our team of experts provides exceptional support to our clients, ensuring that they receive the highest level of service at all times.
Job DescriptionWe are seeking a skilled Blended Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer issues in a professional and timely manner.
This role is perfect for individuals who are passionate about delivering outstanding customer experiences and have excellent communication skills. You will work closely with our clients to understand their needs and provide solutions that meet their expectations.
Required Skills and QualificationsTo be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
We offer a competitive salary package, including an estimated annual salary of $31,200-$41,600, depending on experience. In addition to a competitive hourly rate, we offer a range of benefits, including paid time off, medical, dental, and vision coverage, and opportunities for advancement.
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Inbound Call Center Agent
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