Call Center Support Specialist

3 weeks ago


Dallas, Texas, United States Mass Markets Full time

**Job Description:**

We are seeking a highly skilled Call Center Support Specialist to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through prompt and professional communication.

**Key Responsibilities:**

  1. Ensure first call resolution through problem-solving and effective call handling.
  2. Communicate effectively with customers, colleagues, and management.
  3. Meet or exceed performance metrics and quality standards.

**Benefits and Compensation:

- Estimated Salary: $42,000 - $52,000 per year (based on location)



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