Call Center Support Specialist
5 days ago
Curate Corp Voice is hiring a Call Center Support Specialist to work in our Dallas, TX office. This full-time position comes with a salary of $42,000 per year.
About the RoleThis specialist will be responsible for providing top-notch customer support through phone calls, emails, and other channels. The ideal candidate should have excellent communication skills, a positive attitude, and a strong commitment to customer satisfaction.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and efficient manner.
- Provide accurate information on products and services to customers.
- Document and track customer interactions and transactions in the customer management system.
- Maintain a high level of product knowledge to ensure accurate information is given to customers.
Requirements
- High school diploma or equivalent (Bachelor's degree preferred).
- Excellent written and verbal communication skills.
- Strong problem-solving skills and ability to think critically.
- Proficiency in using computer systems, CRM software, and Microsoft Office applications.
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