Call Center Support Specialist

5 days ago


Dallas, Texas, United States Curate Corp Voice Full time
Call Center Support Specialist

Curate Corp Voice is hiring a Call Center Support Specialist to work in our Dallas, TX office. This full-time position comes with a salary of $42,000 per year.

About the RoleThis specialist will be responsible for providing top-notch customer support through phone calls, emails, and other channels. The ideal candidate should have excellent communication skills, a positive attitude, and a strong commitment to customer satisfaction.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Provide accurate information on products and services to customers.
  • Document and track customer interactions and transactions in the customer management system.
  • Maintain a high level of product knowledge to ensure accurate information is given to customers.

Requirements
  • High school diploma or equivalent (Bachelor's degree preferred).
  • Excellent written and verbal communication skills.
  • Strong problem-solving skills and ability to think critically.
  • Proficiency in using computer systems, CRM software, and Microsoft Office applications.


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