Parts Sales Specialist

2 weeks ago


Brighton, Colorado, United States Transwest Full time

Overview:
Transwest is seeking a knowledgeable Parts Expert to handle inquiries related to the retail, commercial, and industrial sales of transportation components and services. This role involves assisting customers with parts purchases through various communication channels, including phone and email.

Ideal Candidate:
The successful candidate will possess over 10 years of experience in heavy-duty, medium-duty, and trailer parts, along with exceptional customer service skills. As a Parts Expert, you will play a crucial role in promoting our products and ensuring customer satisfaction.

Key Responsibilities:
- Respond to customer inquiries regarding parts sales through approved communication methods.
- Demonstrate enthusiasm and a genuine willingness to assist customers.
- Communicate effectively with clients to understand their needs and provide relevant information.
- Drive sales growth through cross-selling and outstanding customer service.
- Provide prompt and accurate service to customers in person.
- Engage customers through suggestive selling and sharing product knowledge.
- Maintain accurate records of departmental data, including lost sales.
- Professionally handle telephone inquiries.
- Follow up on customer orders and resolve any issues to ensure satisfaction.
- Maintain clear communication with customers and team members.
- Address conflicts and make informed decisions effectively.
- Inform customers about relevant policies and procedures regarding purchases and returns.
- Stay familiar with inventory products and ordering systems.
- Offer troubleshooting support to customers experiencing issues in the field.

Work Environment:
This position requires a full range of motion, including lifting and manual dexterity. Candidates should be prepared to stand, balance, and bend for extended periods. The role may involve working under stress or irregular hours.

Qualifications:
- High school diploma or equivalent.
- Valid Driver's License with a clean driving record.
- A minimum of 5 years of experience in selling medium and heavy-duty truck parts.
- Proficiency in computer usage.
- Strong knowledge of diesel and gas engines, drive trains, and suspensions.
- Excellent verbal and written communication skills.
- Detail-oriented with a focus on customer service.
- Ability to adapt to various situations and handle difficult interactions.
- Strong problem-solving skills and the ability to make decisions under pressure.

Compensation:
This is an hourly position with a compensation range of $21.00 to $34.00, along with a comprehensive benefits package for eligible employees.

Transwest is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



  • Brighton, Colorado, United States Transwest Full time

    Overview:Transwest is seeking a knowledgeable Parts Expert - Phone Room Representative responsible for retail, commercial, and industrial sales of transportation products and services. This role involves addressing customer inquiries regarding parts purchases through various communication channels, including phone and email. Ideal Candidate:The successful...


  • Brighton, Colorado, United States Tapestry Full time

    Position Overview: As a Retail Sales Specialist, you will embody and convey the Tapestry brand and lifestyle to our clientele through your sales expertise, product knowledge, and by delivering exceptional customer service.Key Responsibilities: Your primary duties will include:Client Engagement & Service Excellence:* Meet and exceed personal sales targets*...


  • Brighton, Colorado, United States Coach Full time

    About Coach:Coach is a renowned global fashion brand established in New York in 1941. Driven by the vision of Creative Director Stuart Vevers and the inclusive spirit of our origins, we create exquisite products designed to endure, allowing you to express your individuality. Coach is part of the Tapestry family, a global portfolio of brands dedicated to...


  • Brighton, Colorado, United States Frito-Lay North America, Inc. Full time

    Work Schedule: Early morning start at 4 AM, with a commitment to a 50-hour work week. Days off will vary based on the specific route being managed. Weekend and holiday work is expected.Sign-On Bonus: A total of $1,000 in bonuses, distributed as follows: $250 after three months, $250 after six months, and $500 after one year of service.Position Overview: The...


  • Brighton, Colorado, United States Dickinson Financial Corporation Full time

    Overview:The Retail Sales Training Specialist plays a crucial role in delivering sales and service education to retail teams across a specified area, with a focus on enhancing deposit and loan growth. This position requires a solid grasp of essential sales training principles, including the implementation of strategies that yield measurable outcomes. A...


  • Brighton, Colorado, United States Bass Pro Shops Full time

    The Outdoor Retail Sales Specialist engages in various customer service and sales activities, which include warmly welcoming and assisting all customers in a timely and friendly manner, handling products with care, and providing valuable information and guidance to shoppers.KEY RESPONSIBILITIES:Demonstrates a strong commitment to exceptional customer...


  • Brighton, Colorado, United States Tapestry Full time

    Tapestry is a renowned global fashion brand established in New York, known for its commitment to quality and craftsmanship. Our mission is to create exquisite products that empower individuals to express their unique style.As a vital member of our retail team, the Retail Sales Specialist plays a crucial role in enhancing the store's performance and customer...


  • Brighton, Colorado, United States Dickinson Financial Corporation Full time

    Overview:The Retail Sales Training Specialist plays a pivotal role in delivering training programs aimed at enhancing sales and service skills among retail teams within a specified territory, with a keen focus on driving deposit and loan growth. This position requires a solid grasp of essential sales training principles, including the implementation of...


  • Brighton, Colorado, United States MetroPCS Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Mobile Associate. As a Mobile Associate, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesBuild relationships with customers and provide personalized solutions to meet their needsAssist...


  • Brighton, Colorado, United States PVH Corp. Full time

    Job SummaryThe Sales Associate's primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The Sales Associate also performs a variety of operational activities as assigned by Store Management.Key ResponsibilitiesCustomer Service: Consistently provide TH Customer Service to company standard....


  • Brighton, Colorado, United States PVH Corp. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at PVH Corp. as a Part Time Sales Associate - CALVIN KLEIN. As a Sales Associate, you will be responsible for creating an emotional connection between our customers and the brand, providing exceptional service, and driving sales results.Key...


  • Brighton, Colorado, United States PVH Corp. Full time

    Job SummaryPVH Corp. is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for creating an emotional connection between our customers and the brand, providing exceptional service, and driving sales results.Key ResponsibilitiesCustomer ExperienceProvide exceptional customer service,...


  • Brighton, Colorado, United States Duluth Trading Company Full time

    Position: Retail Store Associate - FootwearCategory: RetailOverview:Provide outstanding customer service in a retail environmentExhibit extensive knowledge of productsContribute to achieving sales targetsEnsure the store is well-organized and visually appealingBenefits:Flexible scheduling options40% discount on store merchandiseExceptional holiday work...


  • Brighton, Colorado, United States Genuine Parts Company Full time

    Position Overview Join our team as a Retail Operations Supervisor, where your automotive or customer service knowledge will shine as you engage with both wholesale and retail clients. This role is perfect for those who are eager to lead a team and help our company become the leading parts supplier in the industry. Key Responsibilities Deliver an exceptional...


  • Brighton, Colorado, United States PVH Corp. Full time

    Job SummaryThe Sales Associate's primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The Sales Associate also performs a variety of operational activities as assigned by Store Management.Key ResponsibilitiesCustomer Service: Consistently provide TH Customer Service to company standard,...


  • Brighton, Colorado, United States Sunglass Hut Full time

    Position OverviewSunglass Hut, a leading name in premium eyewear, is seeking enthusiastic individuals to join our dynamic team as Sales Associates. This role is essential in delivering an engaging shopping experience to our customers.Key ResponsibilitiesAchieve sales targets and contribute to overall business goals by building strong relationships with both...


  • Brighton, Colorado, United States Tapestry Full time

    Position Overview: The role is designed to embody and convey the Tapestry brand and lifestyle to clientele through exceptional sales skills, product knowledge, and unparalleled customer service.Key Responsibilities:Acquire comprehensive product knowledge across all categories, ensuring outstanding customer service that delivers the ultimate Tapestry...


  • Brighton, Colorado, United States Terminix Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Pest Control Specialist. As a key member of our sales team, you will be responsible for providing exceptional service to our customers, identifying and resolving pest control issues, and promoting our services to new and existing clients.Key...


  • Brighton, Colorado, United States Tommy Hilfiger Full time

    Job SummaryThe Sales Associate is responsible for selling and promoting Tommy Hilfiger merchandise through the execution of the TH Customer Service Standards. The Sales Associate also performs a variety of operational activities as assigned by Store Management.Key ResponsibilitiesCustomer Service: Consistently provide TH Customer Service to company...


  • Brighton, Colorado, United States MetroPCS Full time

    Retail Mobile Specialist - Bilingual SpanishAt MetroPCS, we embrace diversity and strive to create an inclusive atmosphere where everyone feels welcome. We are dedicated to ensuring that all individuals can participate fully in the application process. Retail Mobile Specialists play a crucial role in our Retail Team, embodying the MetroPCS brand. They are...