Account Manager

2 days ago


Addison, Illinois, United States The Cary Company Full time
Job Summary

We are seeking a highly motivated and results-driven Account Manager to join our Inside Sales Team at The Cary Company. As an Account Manager, you will be responsible for managing customer relationships, identifying sales opportunities, and driving revenue growth.

Key Responsibilities
  • Customer Engagement: Respond to customer inquiries with speed and professionalism, provide detailed product information and pricing, and effectively resolve any issues to ensure customer satisfaction.
  • Sales Growth: Drive sales by identifying upselling and cross-selling opportunities during customer interactions, and actively work to grow your book of business.
  • Account Management: Develop strong relationships with key accounts, managing larger quotes and ensuring all customer needs are met and expectations exceeded.
  • Collaboration: Work closely with other departments, including customer service, logistics, accounting, marketing, and warehousing to deliver a seamless customer experience.
  • CRM Proficiency: Maintain up-to-date records of customer interactions, transactions, and progress within our CRM system.
  • Performance Metrics: Achieve and exceed individual and team sales targets and KPIs through strategic sales initiatives and excellent account management.
  • No Cold Calling: Focus on warm leads with a high potential for conversion.
Qualifications
  • Education: Bachelor's or Associate's degree preferred.
  • Experience: Previous customer service or sales experience highly advantageous.
  • Skills: Exceptional communication and interpersonal skills, strong negotiation and problem-solving abilities, and proficiency in CRM software and Microsoft Office Suite.
  • Industry Knowledge: Understanding of packaging materials and industry-specific products is beneficial but not required.
Perks
  • Medical, Dental, Vision Insurance
  • Life and Supplemental Insurance
  • Short Term Incentive Plan
  • 401K Provision
  • Profit Sharing
  • HRA
  • Cafeteria Plan
  • Seasonal company sponsored events
  • Work/Life Balance
  • Childcare Reimbursement Program
  • 9/80 Scheduling Option (following 1 year of employment)
About The Cary Company
  • Privately owned
  • Steady growth
  • Strong company culture
  • Autonomy, connectedness, and confidence
  • Fun, upbeat work environment
What We're Looking For
  • Positive/optimistic
  • Open Minded
  • Curious/Inquisitive
  • Customer-Focused
  • Supportive of Co-workers

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