Cannabis Industry Professional

2 weeks ago

Worcester, Massachusetts, United States Acreage Holdings Full time
About The Botanist

The Botanist is a subsidiary of Acreage Holdings, Inc., a leading vertically integrated, multi-state operator in the United States cannabis industry. With a strong foundation in the industry since 2011, Acreage has successfully expanded its footprint across several states, and continues to grow its brands such as The Botanist, Superflux, and Prime in current and new markets.

As industry leaders, we have a responsibility to create a sustainable, diverse, equitable and inclusive industry for present and future generations. Our mission is to combine operational excellence with a burning passion, by cultivating, producing, and dispensing the highest quality cannabis products and brand experiences. By making quality cannabis accessible, we hope to inspire everyone to embrace cannabis as a force for good in the world.

Our Culture

At The Botanist, we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry. We are always looking for motivated individuals who share our vision to join our team.

About the Role

The Dispensary Associate is responsible for interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management, as well as interacting with local service providers. The Dispensary Associate will be cross-trained in all order fulfillment activities, including preparing orders, entering product information, calling patients with product requests, and admitting patients.

Key Responsibilities
  • Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures
  • Maintains member records in compliance with State law and Company policy
  • Answers questions about the law and the Company from members and others
  • Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
  • Assists Dispensary Manager with inventory and cash management, daily and weekly
  • Maintains a clean, safe, welcoming environment inside and outside the facility
  • Other duties may be assigned by the General Manager according to Company needs
Requirements
  • High school diploma or equivalent
  • 2+ years' experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred
  • Cash-handling experience preferred
  • Able to pass a state mandated background check
  • Night and Weekend Availability Required
  • Must be at least 21 years of age
  • Familiarity with history and varieties of medical marijuana preferred
  • Outstanding phone and in-person customer service skills
  • Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
  • Demonstrated proactivity, flexibility, adaptability and multi-tasking
Perks and Benefits
  • Full suite of medical, dental, and vision insurance
  • Paid parental leave
  • 401(k)
  • Paid Time Off
  • Short Term and Long-Term Disability
  • Employee Assistance Program
  • Employee life insurance and supplemental life
  • Spouse and child life and ADD&D
  • Pet insurance
  • FSA and HSA available
Work Environment and Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.

  • Must be able to work quickly but efficiently, while maintaining the integrity of the product
  • Light to moderate lifting of up to 50 lbs; heavier weights with assistance
  • Must be able to stand for prolonged periods of time
  • Repetitive motions and understanding of lab equipment
  • Must wear company-provided lab coats, hair/beard nets, gloves, surgical masks, and safety glasses/ goggles/ splash shield, while working in the lab
  • Must adhere to facility general hygiene requirements
  • Capacity to stay focused on the task at hand

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