Dispensary Associate

5 days ago


Worcester, Massachusetts, United States Acreage Holdings Full time
About The Botanist

We're a subsidiary of Acreage Holdings, Inc., a leading vertically integrated, multi-state operator in the United States cannabis industry. Our mission is to create a sustainable, diverse, equitable, and inclusive industry for present and future generations.

Our Culture

We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.

About the Role

The Dispensary Associate is responsible for interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management, and interacting with local service providers.

Key Responsibilities
  • Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures
  • Maintains member records in compliance with State law and Company policy
  • Answers questions about the law and the Company from members and others
  • Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
  • Assists Dispensary Manager with inventory and cash management, daily and weekly
  • Maintains a clean, safe, welcoming environment inside and outside the facility
Requirements
  • High school diploma or equivalent
  • 2+ years' experience in a fast-paced client-service intensive industry - hospitality and retail backgrounds preferred
  • Cash-handling experience preferred
  • Able to pass a state mandated background check
  • Night and Weekend Availability Required
  • Must be at least 21 years of age
  • Familiarity with history and varieties of medical marijuana preferred
  • Outstanding phone and in-person customer service skills
  • Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
  • Demonstrated proactivity, flexibility, adaptability, and multi-tasking

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