Heating and Cooling Service Director
7 days ago
We are a leading provider of air conditioning service and home heating repair in Houston, Texas, with a reputation for excellence and a commitment to customer satisfaction.
With over 40 years of experience and a team of 60 technicians and support staff, we have established ourselves as HVAC experts who deliver high-quality service without excuses or delays.
We stay at the forefront of new technology, ensuring that our equipment is energy-efficient and our customers receive the best possible service.
Job SummaryWe are seeking an experienced HVAC Service Manager to lead our heating and cooling service department under the direction of upper management.
The successful candidate will have a strong background in HVAC service, excellent leadership and communication skills, and the ability to motivate and inspire a team to deliver exceptional results.
Key Responsibilities- Direct the daily operations of the heating and cooling service department
- Schedule, direct, and provide technical support for HVAC technicians to meet service demands and exceed customer expectations
- Communicate effectively with dispatch and other management to meet departmental goals and objectives
- Recruit, train, and inspire HVAC technicians to take pride in their work
- Supervise technicians as they complete equipment repairs, installations, and start-ups
- Assist with performance appraisals, reviews, and goal-setting
- Review work orders, invoices, and time reports for accuracy to ensure timely cash flow and minimal account receivables
- Oversee, maintain, and monitor assigned service vehicles to ensure they are operating properly
- High school diploma or equivalent
- 10+ years of HVAC service experience
- 2+ years of management experience
- EPA certification
- Valid driver's license and clean driving record
- Knowledge and understanding of local codes, heating, air conditioning, and refrigeration systems
- Able to read, interpret, utilize, and train on manuals, schematics, and control circuits
- Excellent leadership, communication, and conflict management skills
- Good computer skills, including Microsoft Office and other general software
- Trade school and NATE certifications preferred
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