Automotive Service Consultant

1 week ago


Rancho Santa Margarita, California, United States Santa Margarita Ford Full time
Welcome to Santa Margarita Ford

We are excited to announce an opening for a Full-Time Service Advisor within our growing dealership. This position offers a fantastic opportunity for those looking to embark on a career in the automotive sector while delivering outstanding customer service.

Our ideal candidates embody qualities such as honesty, diligence, positivity, and a strong team spirit. While having prior retail experience is advantageous, we prioritize individuals who are eager to learn and develop alongside us. Comprehensive training will be provided to all new hires to ensure their success.

At Santa Margarita Ford, we take pride in fostering a family-oriented workplace that emphasizes integrity, innovation, and community engagement. Our employees are our greatest asset, and we strive to create a supportive and inclusive environment that offers numerous opportunities for career progression.

  • Commitment to Integrity
  • Professional and Innovative Approach
  • Employee Involvement
  • Competitive Compensation
  • Ongoing Training
  • Focus on Customer Service
  • Community Involvement

KEY RESPONSIBILITIES:

  • Warmly greet customers and provide exceptional service
  • Assess customer needs and suggest suitable services
  • Ensure customer satisfaction while upholding high service standards
  • Estimate costs, discuss repairs with customers, and secure approvals
  • Coordinate repair processes and maintain effective communication with customers
  • Follow up with customers to ensure satisfaction and promote repeat business
  • Adhere to company policies and safety regulations

QUALIFICATIONS: No prior experience is required, but candidates should be reliable, professional, and possess strong communication skills. Applicants must be at least 18 years old, hold a valid driver's license, and successfully pass a background check and drug screening.

  • Basic knowledge of automobiles
  • Clean driving record
  • Team-oriented with fundamental computer skills

EMPLOYEE BENEFITS:

  • Opportunities for professional growth
  • Dynamic work environment
  • Medical, dental, and paid time off benefits
  • 401(k) plan and vehicle purchase program

SALARY: $33,280.00 Annually plus Commission based on services sold

Equal Opportunity Employer



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