Clinical Education Manager

4 days ago

Cliffside Park, New Jersey, United States VNS Health Full time
Job Description

Job Title: Clinical Education Manager

Job Summary:

VNS Health is seeking a highly skilled Clinical Education Manager to lead our clinical education programs. As a key member of our team, you will be responsible for developing and implementing education programs that foster high-quality care through evidence-based practice, performance improvement activities, and professional staff development.

Key Responsibilities:

  • Develop and implement clinical education programs that meet the strategic objectives of our organization.
  • Collaborate with education staff across the enterprise to develop an annual training calendar and ensure a coordinated approach to ongoing programs.
  • Ensure clinical education programs are aligned with the CMS Triple Aim framework and address patient-centered needs.
  • Identify and communicate protocols and standards of care for a culturally and demographically diverse patient population.
  • Manage the implementation of clinical staff development programs, including orientation, in-services, training, and other learning activities.
  • Ensure that development and delivery of programs meet the strategic objectives of our organization.
  • Review program-specific educational program outcomes and program evaluations to determine areas for improvement and make recommendations for change and/or new programs.
  • Presents improvement strategies to department leadership.
  • Trains and/or oversees training of new and current staff in VNS Health/program philosophy, policy, standards, procedures, documentation, models for service delivery, and efficient, productive, cost-effective work processes.
  • Monitors and evaluates performance of newly hired staff and staff referred on for remedial or additional training.
  • Counsels, disciplines, terminates, or extends probation for staff based on performance during introductory, probationary, or training period.
  • Designs new and modifies existing educational curriculum and training materials to ensure staff has current knowledge and competencies to meet program contractual and regulatory compliance.
  • Conducts educational needs assessment in collaboration with operations staff to identify learning needs among staff.
  • Develops education programs, such as workshops and/or group learning activities, and follows up to ensure programs are effectively implemented.
  • Identifies performance issues and develops performance improvement plans for tenured employees in collaboration with program management.
  • Evaluates competency and performance in conjunction with program management.
  • Reviews and evaluates clinical orientation and ongoing educational program outcomes to determine areas for improvement and recommends changes to current orientation program as appropriate.
  • Participates in the development of revised programs and/or materials.
  • Communicates ongoing e-learning opportunities.
  • Evaluates e-learning usage and effectiveness and identifies opportunities for distance learning.
  • Analyzes course evaluations to evaluate effectiveness of training sessions and implement improvements.
  • Participates in the development of annual clinical education strategic goals and objectives.
  • Utilizes resources and practices sound fiscal responsibility and provides input for the development of the department budget.
  • Monitors expenditures and ensures compliance with budgetary constraints.
  • Collaborates with Quality department in the development of and implementation of education-related training programs.
  • Ensures program content is presented in a manner that promotes learning and enables trainees to meet competency requirements.
  • Demonstrates services excellence and creates and implements education and training programs that are centered on the goals and strategies of VNS Health.

Requirements:

  • Current license and registration to practice as a Registered Professional Nurse in New York State.
  • Minimum four years' experience in a community-based or long-term home health setting, including at least two years with a primary focus on education and training.
  • Knowledge of healthcare delivery systems, patient care, care coordination, case management, and clinical processes.
  • Experience assessing and designing clinical education programs.
  • Effective oral and written communication, presentation, analytical, coaching, and organizational skills.
  • Knowledge of computer applications.

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