Retail Operations Manager

2 weeks ago


Naples Florida, United States Momentum Financial Services Group Full time

Position Overview:
As a key leader within our organization, you will be responsible for overseeing the daily operations of our retail branch, ensuring that all business objectives are met efficiently and effectively.

Key Responsibilities:
1. Achieve financial performance targets by driving store profitability.
2. Deliver exceptional customer service by facilitating smooth and efficient transactions.
3. Manage cash handling processes and ensure accurate transaction entries.
4. Proactively reach out to clients regarding overdue accounts and negotiate suitable payment arrangements.
5. Recruit, train, and mentor a high-performing sales team.
6. Lead the sales team to meet and exceed established goals.
7. Conduct regular audits to maintain documentation accuracy.
8. Uphold safety, security, and compliance standards throughout the branch.



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