Retail Operations Manager

5 days ago


Hialeah Florida, United States Apollo Retail Full time
About the Role

We are seeking a highly skilled and experienced Retail Operations Manager to join our team at Apollo Retail. As a key member of our operations team, you will be responsible for managing onsite projects, supervising field personnel, and ensuring the successful execution of retail services.

Key Responsibilities
  • Manage onsite projects from start to finish, ensuring timely completion and high-quality results.
  • Supervise and train field personnel, providing guidance and support to ensure they have the necessary skills and knowledge to perform their duties.
  • Coordinate with clients to understand their needs and preferences, and develop effective solutions to meet their requirements.
  • Develop and implement administrative procedures to ensure efficient project execution and minimize risks.
  • Monitor and report on project progress, identifying and addressing any issues or concerns that may arise.
  • Collaborate with cross-functional teams to ensure seamless communication and coordination.
  • Provide exceptional customer service, ensuring that clients are satisfied with the quality of work and service provided.
  • Stay up-to-date with industry trends and best practices, applying this knowledge to improve processes and procedures.
Requirements
  • 3+ years of experience in retail operations, field service management, or a related field.
  • Proven track record of successfully managing projects and teams.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Valid driver's license and reliable transportation.
What We Offer
  • Competitive hourly rate: $20-$22 per hour.
  • Paid mileage and travel expenses.
  • Phone allowance and PTO.
  • Paid training and professional development opportunities.
  • Medical, dental, and vision benefits.
  • 401(k) retirement plan.
  • Per diem and hotel expenses for travel.
  • Free training resources and weekly payroll.

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