Retail Operations Manager
5 days ago
We are seeking a highly skilled and experienced Retail Operations Manager to join our team at Apollo Retail. As a key member of our operations team, you will be responsible for managing onsite projects, supervising field personnel, and ensuring the successful execution of retail services.
Key Responsibilities- Manage onsite projects from start to finish, ensuring timely completion and high-quality results.
- Supervise and train field personnel, providing guidance and support to ensure they have the necessary skills and knowledge to perform their duties.
- Coordinate with clients to understand their needs and preferences, and develop effective solutions to meet their requirements.
- Develop and implement administrative procedures to ensure efficient project execution and minimize risks.
- Monitor and report on project progress, identifying and addressing any issues or concerns that may arise.
- Collaborate with cross-functional teams to ensure seamless communication and coordination.
- Provide exceptional customer service, ensuring that clients are satisfied with the quality of work and service provided.
- Stay up-to-date with industry trends and best practices, applying this knowledge to improve processes and procedures.
- 3+ years of experience in retail operations, field service management, or a related field.
- Proven track record of successfully managing projects and teams.
- Strong communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
- High school diploma or equivalent required; bachelor's degree preferred.
- Valid driver's license and reliable transportation.
- Competitive hourly rate: $20-$22 per hour.
- Paid mileage and travel expenses.
- Phone allowance and PTO.
- Paid training and professional development opportunities.
- Medical, dental, and vision benefits.
- 401(k) retirement plan.
- Per diem and hotel expenses for travel.
- Free training resources and weekly payroll.
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