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Sales Director

2 months ago

Richmond, Virginia, United States HRI Properties Full time
Director of Sales Job Description

About the Role:

We are seeking a highly motivated and experienced Director of Sales to join our team at Hilton Richmond Downtown. As a key member of our hotel's Executive Committee, you will be responsible for managing the implementation of our sales and strategies to achieve budgeted top-line revenue for the hotel.

Key Responsibilities:

  • Develop and implement a strategic account plan for demand generators in the market.
  • Manage the property's reactive and proactive sales efforts.
  • Provide customer intelligence to evaluate market and economic trends that may lead to changes in sales strategy.
  • Review the Strategic Alignment Review (STAR) report and competitive shopping reports to maintain awareness of the hotel's market position.
  • Research competitor sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
  • Attend sales and revenue strategy meetings to provide input on weekly and overall sales strategy.
  • Participate in sales calls with members of the sales and revenue team to acquire new business and/or close on business.
  • Implement a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service.
  • Monitor the effective resolution of guest issues that arise as a result of the sales process.
  • Maintain successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owners.
  • Implement the independent brand strategy and applicable initiatives in all aspects of the sales process.
  • Develop strong partnerships with local organizations to further increase brand/product awareness.
  • Develop and manage internal key stakeholder relationships.
  • Develop strong community and public relations by maintaining property participation in local, regional, and national tradeshows and client events.

Requirements:

  • Bachelor's degree preferred.
  • Minimum 3-5 years experience as a Director of Sales in a full-service hotel required.
  • Delphi FDC, Knowland, CVENT, Meeting Broker, Agency 360, Hilton OnQ experience preferred.
  • Professional image that falls within the hotel and company guidelines for appearance and dress.
  • Excellent reading, writing, and oral proficiency in the English language.
  • Strong follow-up and ability to meet strict deadlines.
  • Good organizational and communication skills.
  • Strong attention to detail.
  • Ability to multi-task and high level of creativity.
  • Ability to negotiate, organize, delegate, and work under pressure.

Work Schedule and Environment:

Must be flexible to work long and irregular hours, including some weekends and evenings. Fast-paced work environment that requires the ability to manage multiple projects at a detailed level.

Benefits:

Competitive benefits package includes 401(k), 401(k) matching, medical, dental, and vision insurance, company-paid life and ADD insurance, voluntary life and ADD insurance, ancillary options, pet insurance, direct deposit, flexible spending accounts, and health savings account. You will also enjoy benefits like hotel and other discounts, paid time off, tuition reimbursement, an employee assistance program, and more

Equal Employment Opportunity:

HRI Properties is an equal employment opportunity employer and welcomes applications from diverse candidates.