Vice President of Regional Operations

2 weeks ago

Minneapolis, Minnesota, United States Homeward Full time

About Homeward:

Homeward is a technology-driven healthcare provider dedicated to delivering quality, affordable, and comprehensive care to underserved populations, particularly in rural America. With 60 million Americans in rural areas facing significant healthcare access challenges, we are committed to transforming the healthcare landscape to improve clinical outcomes and reduce health disparities.

Our Vision:

We envision a healthcare system that empowers everyone to achieve optimal health. By leveraging advancements in diagnostics, remote monitoring, and innovative care delivery models, Homeward is addressing the historical barriers to accessing quality healthcare in rural communities.

The Role:

As the Vice President of Regional Operations for the Minnesota Market, you will spearhead operational initiatives in our newest market, implementing our Homeward Navigation delivery model. Your focus will be on scaling services efficiently to provide exceptional member experiences and achieving optimal health outcomes.

Key Responsibilities:

  • Oversee all operational aspects of Homeward in the Minnesota market, ensuring effective implementation of our delivery model.
  • Lead a regional team to achieve patient engagement targets and meet financial goals.
  • Develop and refine systems and processes that promote operational excellence and deliver outstanding patient experiences.
  • Establish and nurture relationships with regional partners, including healthcare providers, payers, and community organizations.
  • Collaborate with centralized teams to align on shared objectives and deliver on our mission.
  • Monitor and report on key quality and service metrics to ensure continuous improvement.
  • Engage in regular travel throughout the state to gain insights into the communities we serve and our partners.

Qualifications:

  • Minimum of 5 years in an operational leadership role, demonstrating a commitment to both process and people.
  • At least 8 years of experience in Medicare/Medicaid and risk revenue, with a strong background in primary and ambulatory care settings.
  • Familiarity with healthcare services and payers in the Minnesota region is essential.
  • Exceptional communication, organizational, strategic planning, and leadership skills.
  • A data-driven mindset with a strong focus on experimentation and learning.
  • A resilient attitude and a passion for transforming healthcare.
  • A Bachelor's Degree is required; advanced degrees are a plus.

Preferred Qualifications:

  • Experience in government programs, managed care, or primary care management.
  • Familiarity with quality management methodologies such as Lean or Six Sigma.
  • Background in health plan provider network performance management or population health management.
  • Experience in a startup environment, demonstrating adaptability and clarity in ambiguous situations.

Company Culture:

At Homeward, we are deeply committed to our mission and the communities we serve. We value compassion, curiosity, and a drive for excellence. Our team is dedicated to fostering a diverse workforce that brings a variety of perspectives and experiences to our work.

Benefits:

We offer a competitive salary, equity grants, unlimited PTO, and a comprehensive benefits package, including fully covered medical, dental, and vision insurance for employees.

Homeward is an equal opportunity employer, committed to providing access and reasonable accommodations for individuals with disabilities.

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