Pickleland Front Desk Staff
4 days ago
Pickleland is a dynamic and fast-paced pickleball facility dedicated to providing an exceptional customer experience. We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Staff member.
Job SummaryThe Front Desk Staff will be responsible for providing exceptional customer service, managing the front desk, and ensuring a smooth and efficient experience for our members and guests. This is an exciting opportunity to join a growing team and contribute to the success of Pickleland.
Key Responsibilities- Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a timely and professional manner.
- Manage the front desk, including cash handling, point-of-sale transactions, and inventory management.
- Process membership registrations, court reservations, cancellations/refunds, and facility rentals.
- Assist with administrative tasks, such as filing, data entry, and record-keeping.
- Promote other services of the club, such as coaching, pro shop merchandise, and special events.
- Work special and private events as needed, helping with vendor/catering setup and teardown.
- High school diploma or equivalent required.
- Strong customer service orientation and ability to work in a fast-paced environment.
- Proficiency with Google Suite (Gmail, Google Docs) and ability to multitask.
- Dependable and reliable with a strong work ethic.
- Ability to sit or stand for extended periods and lift up to 25 pounds occasionally.
Available to work variable shifts from 6:00 am - 11:00 pm, 7 days a week. Full-time is 35-40 hours a week, and part-time is 15-20 hours a week.
Compensation$10-12/hour, with discretionary bonuses available. Free Pickleland Membership to play after work or on days-off if you work 20+ hours per week.
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