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Front Desk Coordinator
2 months ago
At SCI Shared Resources LLC, we celebrate lives and our associates. Consider the possibilities of working with a Great Place to Work
We are seeking a skilled Front Desk Coordinator to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients and their families.
Key Responsibilities:
Greeting and Assisting Guests
- Greets guests and visitors, offering assistance when entering the building
- Notifies staff members when appointments arrive and escorts guests to appropriate rooms
Phone and Mail Support
- Answers routine questions associated with services, products, location directions, etc.
- Immediately notifies and involves management with customer service and security issues
Office Administration
- Receives deceased belongings from family and follows chain of custody procedures
- Maintains a comfortable environment for clients, providing beverages and other amenities as needed
Requirements:
Education and Experience:
- High School Diploma or equivalent
- Six months general office, receptionist, or administrative support experience preferred
Skills and Abilities:
- Working knowledge of MS Office Suite
- Clear and professional speaking voice and tone
- Professional interpersonal skills to handle sensitive and confidential situations
Work Schedule:
The ideal candidate will be able to work a schedule including Saturday and/or Sunday and beyond standard business hours.
Location:
US-TX - Pflugerville
Job Type:
Full-time
Location Name:
Cook-Walden Capitol Parks Funeral Home Cemetery and Crematory
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