Vendor Relationship Manager III
1 week ago
At L.A. Care Health Plan, we are seeking a highly skilled Vendor Relationship Manager III to join our team. As a key member of our Claims Data and Support Services department, you will be responsible for building and managing relationships with all vendors of the department and related stakeholders.
Key Responsibilities:- Act as the point person for vendors, maintaining communication flow with new and existing vendors.
- Drive strategic initiatives and provide a wide range of support to drive mutual success for the department and vendor partners.
- Evaluate and enhance vendor performance through regular meetings and business reviews.
- Resolve conflicts and manage escalations between L.A. Care and vendors, ensuring mutual satisfaction.
- Develop and implement metrics to assess vendor performance, quality, and delivery.
- Conduct regular performance evaluations, utilizing data and feedback to measure vendor performance.
- Identify areas for improvement and work with vendors to implement corrective actions and drive continuous improvement.
- At least 5 years of vendor relationship experience with at least 3 years' experience in healthcare.
- Strong communication and negotiation skills to effectively interact with vendors, internal stakeholders, and cross-functional teams.
- Highly proficient in contract reviews, with strong attention to detail to ensure that contracts are aligned with the company's requirements and protect its interests.
- Ability to evaluate vendor performance based on key performance indicators (KPIs), conduct performance reviews, address issues, and drive improvements.
- Ability to identify potential risks, develop contingency plans, and ensure compliance with legal and regulatory requirements.
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)
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