Vendor Relationship Manager III

1 week ago


Los Angeles, California, United States L.A. Care Health Plan Full time
Job Title: Vendor Relationship Manager III

At L.A. Care Health Plan, we are seeking a highly skilled Vendor Relationship Manager III to join our team. As a key member of our Claims Data and Support Services department, you will be responsible for building and managing relationships with all vendors of the department and related stakeholders.

Key Responsibilities:
  • Act as the point person for vendors, maintaining communication flow with new and existing vendors.
  • Drive strategic initiatives and provide a wide range of support to drive mutual success for the department and vendor partners.
  • Evaluate and enhance vendor performance through regular meetings and business reviews.
  • Resolve conflicts and manage escalations between L.A. Care and vendors, ensuring mutual satisfaction.
  • Develop and implement metrics to assess vendor performance, quality, and delivery.
  • Conduct regular performance evaluations, utilizing data and feedback to measure vendor performance.
  • Identify areas for improvement and work with vendors to implement corrective actions and drive continuous improvement.
Requirements:
  • At least 5 years of vendor relationship experience with at least 3 years' experience in healthcare.
  • Strong communication and negotiation skills to effectively interact with vendors, internal stakeholders, and cross-functional teams.
  • Highly proficient in contract reviews, with strong attention to detail to ensure that contracts are aligned with the company's requirements and protect its interests.
  • Ability to evaluate vendor performance based on key performance indicators (KPIs), conduct performance reviews, address issues, and drive improvements.
  • Ability to identify potential risks, develop contingency plans, and ensure compliance with legal and regulatory requirements.
What We Offer:
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)


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