Patient Engagement Specialist
2 weeks ago
Patient Intake Coordinator
Join our team at Serenity Healthcare, where we are transforming the healthcare landscape through innovative and patient-focused solutions. We are currently seeking a dedicated Patient Intake Coordinator to assist in our mission of providing cutting-edge TMS treatment to our patients.
Role Summary:
As a Patient Intake Coordinator, you will play a crucial role in guiding patients through their journey with new therapeutic technologies. Your primary responsibility will be to educate individuals about the advantages of TMS and Ketamine treatments, ensuring they understand the healing potential these options offer.
Key Responsibilities:
- Become proficient in TMS and Ketamine therapies; comprehensive training will be provided.
- Manage all patients scheduled with your assigned provider.
- Conduct one-on-one consultations to tailor treatment solutions to each patient's unique needs.
- Facilitate healing by providing education and fostering connections focused on TMS and Ketamine.
Benefits:
- Opportunities for rapid career advancement within the healthcare sector.
- Comprehensive insurance coverage, including Medical, Dental, and Vision, along with a 401K plan.
- Generous paid time off, including 10 PTO days and 10 holidays annually.
- Access to Serenity's innovative treatment options for employees.
Qualifications:
- High School Diploma or GED required.
- A minimum of 2-3 years of experience in a customer service environment.
- Strong verbal and written communication skills, along with basic mathematical abilities.
- Ability to effectively de-escalate situations and connect with individuals on a personal level.
About Serenity Healthcare:
Serenity Healthcare is at the forefront of healthcare technology, utilizing advanced medical devices to deliver long-term success for our patients, even when other treatments have not been effective. Our commitment to evidence-based practices and proven outcomes drives us to empower patients to reclaim their lives through revolutionary healthcare solutions.
We invite you to learn more about our services and the impact we have on our patients' lives.
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