Client Engagement Specialist

2 weeks ago


Phoenix, Arizona, United States Compass Group, North America Full time
Company Overview:
Compass Group, North America is a leader in the foodservice industry, committed to delivering exceptional service and quality to our clients.

Position Summary:
We are currently seeking a full-time Client Engagement Specialist. This role is essential in fostering a welcoming atmosphere for our guests and ensuring their needs are met with the highest level of hospitality.

Key Responsibilities:
1. Greet every guest warmly and provide an exceptional level of service.
2. Collaborate with team members to ensure they have the necessary resources for success.
3. Communicate customer feedback and concerns to management.
4. Maintain current marketing and wellness initiatives.
5. Lead engaging promotions and programs for guests.
6. Share best practices and recognize the contributions of colleagues.
7. Demonstrate thorough knowledge of menu items and assist customers in making informed choices.
8. Ensure food displays are appealing and meet company standards.
9. Perform additional duties as assigned.

Qualifications:
1. Ability to lift and/or move up to 50 pounds.
2. Previous experience in customer service is preferred.

Benefits:
Compass Group offers a comprehensive benefits package for both full-time and part-time positions, including:
- Retirement Plan
- Health and Wellness Programs
- Employee Assistance Program
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (FSAs)

Commitment to Diversity:
Compass Group is an equal opportunity employer, dedicated to fostering an inclusive environment for all applicants and associates. We value diversity and are committed to treating all individuals fairly based on their abilities and experiences.

Disclaimer:
This job description is not an exhaustive list of all responsibilities, skills, tasks, or requirements associated with this position. The company reserves the right to modify job functions as necessary.

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